Field Applications Engineering Manager

ACS Performance; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

ACS Performance is seeking a Field Applications Engineering Manager to lead technical support activities across the EMEA region. The role blends customer engagement with technical consultancy, project management and team leadership, with a hybrid work setup in Crawley.

You will work closely with customers, sales teams and engineering stakeholders to deliver display and HMI solutions, support product integration, and drive long-term customer success while mentoring the FAE team.

Qualifications

• Experience with LCD display technology and HMI solutions.
• Customer-facing Applications Engineering or Field Applications Engineering experience.
• Degree in Electrical Engineering or related discipline.
• Strong communication and project management skills.

Responsibilities

• Lead Field Applications Engineering across the EMEA region.
• Support customers with LCD/HMI solutions and provide technical guidance throughout the sales process.
• Manage engineering projects and coordinate resources across multiple activities.
• Develop and mentor a growing Field Applications Engineering team.

Skills

LCD display technology

HMI solutions

Customer-facing

Project management

Team leadership

Electrical engineering

Education

Degree in Electrical Engineering

Job description

Field Applications Engineering Manager - EMEAAre you an experienced Applications Engineer with a strong background in LCD displays and HMI technology? Do you enjoy working directly with customers, solving complex technical challenges and supporting innovative engineering solutions?

An exciting opportunity has arisen for a Field Applications Engineering Manager to lead technical support activities across the EMEA region. This role combines customer engagement, technical consultancy, project management and team leadership, making it ideal for a technically strong professional who thrives in a customer-facing environment.

About the Role

Are you an experienced Applications Engineer with a strong background in LCD display technology and customer-facing technical support? We are seeking a Field Applications Engineering Manager to lead technical support activities across the EMEA region. Working closely with customers, prospects, sales teams and engineering stakeholders, you will help deliver innovative display and HMI solutions, support product integration projects and drive long-term customer success.

Please note that experience working with LCD displays is essential for this position and will be a key requirement throughout the selection process.

You will use your technical expertise to support customers, develop solutions, contribute to RFQs and provide guidance on the implementation of display and HMI technologies. This is a hybrid position, requiring attendance in the Crawley office

three days per week , including

Monday and Thursday as core office days , plus one additional day of your choice.

What You'll Be Doing

• Acting as the lead Field Applications Engineering contact across the EMEA region.
• Supporting customers with technical solutions focused on LCD display and HMI technologies.
• Providing technical expertise throughout the sales process, including RFQs, product demonstrations and solution development.
• Building strong customer relationships and delivering exceptional technical support.
• Managing engineering projects and coordinating resources across multiple activities.
• Developing and mentoring a growing Field Applications Engineering team.

What We're Looking For

• Proven experience working with
• LCD display technology (essential) .
• Strong knowledge of HMI products and associated hardware.
• Experience within a customer-facing Applications Engineering, Field Applications Engineering or Technical Solutions role.
• Degree qualified in Electrical Engineering or a related technical discipline.
• Excellent communication and presentation skillsStrong project management and stakeholder engagement capabilities.