Field Application Specialist: Autoimmunity Expert

AliveDx; United Kingdom; Remote; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Flexible working arrangements

Comprehensive employee benefits

Job summary

AliveDx is seeking a Field Application Specialist to join our Commercial & Strategy team in the UK. This full-time, permanent role involves on-site work, delivering technical demonstrations and training for Autoimmunity solutions.

Ideal candidates have a Bachelor’s in Clinical Lab Sciences or equivalent and at least 3 years’ lab experience in autoimmunity testing, with IFA expertise and familiarity with regulatory environments.

Qualifications

• Minimum 3 years' work experience as a laboratory technician in autoimmunity testing.
• Experience with immunofluorescence assay (IFA) testing.

Responsibilities

• Provide technical and applications support for AliveDx Autoimmunity solutions.
• Deliver customer demonstrations, product training, and application support.
• Support system installation, commissioning, IQ/OQ, and implementation activities.
• Troubleshoot technical and application issues; escalate complex cases as required.
• Investigate customer complaints and support resolution in compliance with quality and regulatory requirements.
• Perform on-site customer visits, including product investigations and retesting activities.
• Collaborate with cross-functional teams on investigations, risk assessments, and improvements.
• Develop training materials and customer communications.
• Support commercial growth by identifying sales opportunities and maintaining customer relationships.
• Ensure all activities comply with GMP, GDP, and applicable regulatory requirements.

Skills

IFA testing

Education

Bachelor's degree in Clinical Laboratory Sciences or equivalent

Job description

AliveDx is seeking a Field Application Specialist to join our Commercial & Strategy team in the UK. This full-time, permanent role involves on-site work, delivering technical demonstrations and training for Autoimmunity solutions.

Ideal candidates have a Bachelor’s in Clinical Lab Sciences or equivalent and at least 3 years’ lab experience in autoimmunity testing, with IFA expertise and familiarity with regulatory environments.