Festive Luxury Beauty & Gift Assistant

Harrods; Thurrock; On-site; GBP 17,000 - 21,000; Part time

Job summary

Harrods is seeking Festive Support Assistants for a 4-week fixed-term contract at H beauty Lakeside. You'll provide flexible support across multiple areas, help customers, replenish stock, process tills, gift wrapping, and keep the store presented for peak trading.

This role offers opportunities in a luxury retail environment during the busy festive period, with a focus on delivering exceptional service, teamwork, punctuality and a positive attitude.

Qualifications

• Experience in a customer-facing environment such as retail, hospitality, leisure or beauty.
• A passion for delivering exceptional customer service.
• Strong communication skills and confidence interacting with customers.
• A flexible approach and willingness to support different areas of the store.
• The ability to remain organised and positive in a fast-paced environment.
• A collaborative mindset and strong team-working skills.
• High personal standards, taking pride in your punctuality and professionalism.
• Availability to work throughout the festive trading period, including weekends and peak trading days.

Responsibilities

• Deliver exceptional customer service and create a welcoming environment for every customer.
• Support customers with enquiries and product recommendations across beauty and gifting.
• Operate tills and process transactions accurately and efficiently.
• Replenish stock and maintain product availability across the store.
• Support visual merchandising standards and maintain a beautifully presented shopping environment.
• Assist with festive gifting services and seasonal activities.
• Promote our My Beauty rewards programme and customer feedback initiatives.
• Work collaboratively with colleagues across different areas of the business to support peak trading.

Skills

Customer service

Flexible

Communication skills

Teamwork

Punctuality

Organised

Job description

Harrods is seeking Festive Support Assistants for a 4-week fixed-term contract at H beauty Lakeside. You'll provide flexible support across multiple areas, help customers, replenish stock, process tills, gift wrapping, and keep the store presented for peak trading.

This role offers opportunities in a luxury retail environment during the busy festive period, with a focus on delivering exceptional service, teamwork, punctuality and a positive attitude.