Festive Customer Experience Associate

Oliver Bonas Limited; Greater London; Remote; GBP 12.000 - 15.000; Teilzeit

Benefits dieser Stelle

30% staff discount

24h employee assistance programme

Refer a Friend £100 incentive

EDI network and EDI team

Mental Health First Aider support

360L eLearning platform

Free refreshments and treats

Zusammenfassung

Oliver Bonas Limited is seeking Christmas Seasonal Team Members to join our stores across Greater London. You will be approachable, resourceful and enjoy helping customers, delivering a fantastic shopping experience during the busy festive period.

Flexibility is required across weekends and through the Christmas period into the new year. The role includes an 8 hour minimum contract, with potential overtime, and runs until 3 January 2027.

Qualifikationen

• Great people skills and customer-focused approach.
• Excellent customer service mindset and problem-solving ability.
• Strong listening and communication skills to understand and help customers.
• Organisational and multi-tasking ability in a fast-paced retail setting.
• Positive, energetic attitude with a willingness to learn.

Aufgaben

• Provide a great experience to every customer delivering on our service expectations.
• Develop an excellent product knowledge.
• Have strong, consistent communication with the team.
• Participate in all training opportunities and contribute to sessions.
• Embrace ownership of tasks and set a good example for the team.
• Adhere to operational practices including stock deliveries and health & safety standards.
• Maintain high housekeeping standards in-store and stockroom areas.
• Support other stores where needed.
• Be aware of store sales targets and performance.

Kenntnisse

People skills

Customer service

Listening

Communication

Organisational skills

Multi-tasking

Positive attitude

Learnability

Jobbeschreibung

Oliver Bonas Limited is seeking Christmas Seasonal Team Members to join our stores across Greater London. You will be approachable, resourceful and enjoy helping customers, delivering a fantastic shopping experience during the busy festive period.

Flexibility is required across weekends and through the Christmas period into the new year. The role includes an 8 hour minimum contract, with potential overtime, and runs until 3 January 2027.