Seasonal Customer Experience Associate

Oliver Bonas Limited; United Kingdom; Remote; GBP 12,000 - 15,000; Full time

Benefits offered by this job

30% employee discount

24-hour employee assistance programme

Refer a Friend £100

EDI Voice network

Mental Health First Aider

360L eLearning

Free refreshments in store

Job summary

Oliver Bonas Limited is seeking Seasonal Team Members to support customers during the busy Christmas period. You will help deliver a fantastic store experience, develop product knowledge and work closely with colleagues to ensure smooth store operations.

The role requires flexible weekend availability and a commitment through the festive season into early January 2027. Responsibilities include providing excellent customer service, maintaining stock and cleanliness, and supporting other stores

Qualifications

• Provide a great experience to every customer delivering on our service expectations.
• Develop an excellent product knowledge.
• Have strong, consistent communication with the team.
• Participate in all training opportunities provided and contribute positively to team sessions.
• Embrace ownership of tasks, setting a good example for the rest of the team.

Responsibilities

• Provide a great experience to every customer delivering on our service expectations.
• Develop an excellent product knowledge.
• Have strong, consistent communication with the team.
• Participate in all training opportunities provided and contribute positively to team sessions.
• Embrace ownership of tasks, setting a good example for the rest of the team.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Organisation

Job description

Oliver Bonas Limited is seeking Seasonal Team Members to support customers during the busy Christmas period. You will help deliver a fantastic store experience, develop product knowledge and work closely with colleagues to ensure smooth store operations.

The role requires flexible weekend availability and a commitment through the festive season into early January 2027. Responsibilities include providing excellent customer service, maintaining stock and cleanliness, and supporting other stores