Festive Seasonal Customer Experience Specialist

Oliver Bonas Limited

Windsor

Remote

GBP 12,000 - 18,000

Part time

3 days ago

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Benefits offered by this job

Employee discount

Employee assistance program

Refer a Friend £100

EDI network

Mental Health First Aider

eLearning platform

Free refreshments

Job summary

Oliver Bonas Limited is seeking Seasonal Team Members to deliver a memorable shopping experience during the Christmas period. You will be the face of OB, providing friendly service while building product knowledge and contributing to a smooth store operation.

Flexibility across weekends and the festive period is required. Roles run through to 3 January 2027 with an 8-hour minimum contract and potential overtime depending on store needs.

Qualifications

Great people skills and excellent customer service.
Calm, solutions-focused with strong listening skills.
Genuine interest in people to make customers feel valued.
Natural, confident communication style.
Strong organisation and multi-tasking abilities.
Positive, vibrant attitude and eagerness to learn.
Resourceful and proactive in helping the team.

Responsibilities

Provide a great experience to every customer and meet service expectations.
Develop excellent product knowledge for informed recommendations.
Maintain strong communication with the team and participate in training.
Take ownership of tasks and lead by example.
Follow operational practices including stock deliveries and health & safety.

Skills

Customer service

Communication

Organisational skills

Positive attitude

Team player

Flexibility

Job description

Flexibility across weekends and the festive period is required. Roles run through to 3 January 2027 with an 8-hour minimum contract and potential overtime depending on store needs.

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