Fenestration Projects Coordinator - Customer-Focused Ops

Epwin Group Plc; Chatburn; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Training opportunities

Progression within specialist division

Job summary

Epwin Group Plc's Specialist Building Distribution in Accrington is seeking a Fenestration Co-ordinator to manage orders from enquiry to delivery, liaising with customers and suppliers to keep projects progressing.

You will process quotations, update records, and ensure a high standard of customer service in a fast-paced environment, supporting the sales and operations teams and adhering to company procedures.

Qualifications

• Experience in coordination, administration or sales support.
• Experience in construction, building products or fenestration is a plus.
• Strong organisational skills and attention to detail.
• Diligent with ability to manage multiple priorities and deadlines.

Responsibilities

• Coordinate fenestration orders and projects from enquiry through to delivery.
• Liaise with customers, suppliers and internal teams to progress projects.
• Produce quotations and process orders accurately.
• Monitor order status and provide timely updates to customers.
• Maintain project documentation and accurate records.
• Resolve customer queries and provide excellent service throughout the journey.
• Support wider sales and operations teams to meet business goals.
• Ensure compliance with company procedures and industry standards.

Skills

Coordination skills

Administration

Customer service

Sales support

MS Office

Tools

MS Office

Job description

Epwin Group Plc's Specialist Building Distribution in Accrington is seeking a Fenestration Co-ordinator to manage orders from enquiry to delivery, liaising with customers and suppliers to keep projects progressing.

You will process quotations, update records, and ensure a high standard of customer service in a fast-paced environment, supporting the sales and operations teams and adhering to company procedures.