Female Support Worker

Active Care Group; St Helens; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Annual leave

Nest Pension

Training & development

Employee discounts

EAP helpline

Health plan

Active Awards

Job summary

Northern Case Management is seeking a Female Support Worker to assist a young girl with cerebral palsy in her home, school and community in St Helens. A genuine occupational requirement means only female applicants will be considered, and a full UK driving licence is essential.

You will join a dedicated team, receive comprehensive training and supervision, and play a key role in promoting wellbeing, safety and participation in daily activities and community routines.

Qualifications

• Full UK driving licence is essential.
• Experience with neurological conditions and community work is preferred.
• Experience with clients with complex needs is desirable.
• Able to work in a team and individually.
• Confident in handling challenging situations.
• Excellent interpersonal, verbal and written communication.
• Strong organisational and time management skills with commitment to self-management.
• IT literate; use of MS Word, Excel and Outlook.
• Flexible, professional and positive approach to multi-site working.
• Reliable with attendance and punctuality.

Responsibilities

• Establish and maintain a trusting, therapeutic, working relationship with client, family & Case Manager.
• Promote effective communication with all parties.
• Support the client in line with the Care Plan guidelines.
• Promote, monitor and maintain health, safety and security in the workplace.
• Contribute to the protection of individuals from abuse.
• Liaise with other agencies when required.
• Attend training sessions as arranged.
• Complete daily records as advised including; time sheets, daily records, care plan summary and critical incidents, petty cash etc.
• Attend supervision, team meetings and other meetings with the employer and other persons as nominated by the employer.
• Support the client to attend and participate in a range of community activities.
• Carry out therapy practise sessions as advised by treating professionals.
• Support the client to attend hydrotherapy if required.

Skills

Driving licence

Communication skills

Time management

IT literacy (Word/Excel/Outlook)

Job description

Northern Case Management (NCM) was established in 1997 to provide support to people with acquired neurological damage (i.e. brain, spinal cord injury) and empower them to develop their full potential and enrich their lifestyle through providing a comprehensive client focused service.

NCM work closely with the client and their family or representative to tailor support packages for clients in their own homes and in the community.

We have an amazing opportunity for a *Female Support Worker to join us to support a young girl in St Helens area. *Please note we are recruiting a Female Support Worker due to a genuine occupational requirement of the person we support therefore this role is exempt from the Equality Act 2010 Part Schedule 9 All applicants must hold a full UK driving license

Our client is a young girl aged 13 with Cerebral Palsy she is looking for passionate, fun loving, caring support staff to join her support team supporting her in her home, school and community. She suffered a brain injury at birth, she has a permanent PEG (feeds and medication needs). She also requires support with all Activities of Daily Living. Experience preferred but not essential as you will work as part of a team and will receive all required training including regular clinical supervision.

What you'll be working:

• Monday to Friday 08.00 - 10.00 (to support with getting to school).
• Monday to Friday 14.00 - 20.00 (meal preparation, socialisation and preparing for bed).
• Saturday & Sunday 08.00 - 20.00 (to support with access to the community).
• Additional hours during school holidays are required, from 08.00 till 20.00.

What you'll be doing:

• Establish and maintain a trusting, therapeutic, working relationship with client, family & Case Manager
• Promote effective communication with all parties.
• Support the client in line with the Care Plan guidelines.
• Promote, monitor and maintain health, safety and security in the workplace.
• Contribute to the protection of individuals from abuse.
• Liaise with other agencies when required.
• Attend training sessions as arranged.
• Complete daily records as advised including; time sheets, daily records, care plan summary and critical incidents, petty cash etc.
• Attend supervision, team meetings and other meetings with the employer and other persons as nominated by the employer.
• Support the client to attend and participate in a range of community activities.
• Carry out therapy practise sessions as advised by treating professionals.
• Support the client to attend hydrotherapy if required.

General

• Observe and operate at all times in accordance with the Company's policies and procedures.
• Provide a flexible working pattern, to ensure the smooth operation of service, including working out of core hours, weekends and public holidays.
• Undertake any other duties appropriate and as reasonably required, to meet the changing needs of the service.
• Ensuring service user needs and business objectives are met.

What you'll have:

• Full UK driving licence is essential
• Have some experience of neurological conditions and working in a community setting.
• Experience of working with client with complex needs is desirable.
• Ability to work as part of a team and as an individual.
• Self-confidence and able to manage challenging situations.
• Excellent interpersonal, verbal and written communication skills.
• Strong organisational, time management and planning skills, with a commitment to self-management and continuous personal development.
• IT literate. Use of MS Word, Excel and Outlook.
• Flexible, professional and positive approach to multi-site working.
• Proven reliability in terms of full attendance and timekeeping.

Competencies:

• Service User Focus
• Health and Safety
• Leading, Managing and Planning
• Company Standards
• Team Work
• Communication
• Medical

We're also seeking people who:

• Take personal responsibility for their actions, keeping the commitments they make to others
• Are passionate about the service they provide, and show pride in delivering the best possible outcomes
• Are caring, demonstrating empathy and an understanding of the individual needs of others
• Act with integrity and transparency, showing respect for others diverse backgrounds, experiences, ideas and beliefs
• Work in collaboration, working positively with others, listening effectively and communicating clearly to share information and problem solve

What to look forward to:

• £13.23 per hour weekdays and £14.89 per hour weekends
• Accrued annual leave
• A Nest personal Pension Account
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials - like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme ……and, of course, the support and guidance of our qualified Case Manager, clinical and business leadership teams so that you can really develop your career with Northern Case Management and the Active Care Group

Contact Lauren King today on 0161 763 4734 for further details and ask for an application pack.