Associate Case Manager

Active Care Group; Bury; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay rates

Free DBS

Excellent CPD opportunities

Regular supervision and appraisal

Travel and mileage allowance

Job summary

Northern Case Management, part of Active Care Group, is looking for an Associate Clinical Case Manager to join our team in the Bury area. The role involves coordinating cost-effective services, assessing needs, planning care, and advocating for clients in their homes and community settings.

Hybrid working is available with standard 37.5 hours per week. You'll bring a UK health qualification and knowledge of MCA/DoLS, plus experience with neurological conditions.

Qualifications

• UK professional health qualification required (nurse, OT, physio, social worker, etc.).
• Registration (BABICM/IRCM) desirable but not mandatory.

Responsibilities

• Provide and maintain a case management service to a range of clients, families and Deputies in line with NCM policies and documentation.
• Assess client needs and risks; produce a case management plan and agree with client/representatives before intervention.
• Create action plans with timeframes aligned to client goals.
• Establish and maintain positive therapeutic relationships with clients, families, Deputies and solicitors.
• Develop and implement a Support & Rehabilitation Plan with guidelines for support workers.
• Recruit, select and manage care/support workers.
• Undertake other duties to meet changing service needs.
• Ensure service user needs and business objectives are met.

Skills

UK healthcare qualification

BABICM/IRCM (desirable)

Neurological conditions experience

MCA/DoLS knowledge

Teamwork

Communication skills

IT literacy

Full UK driving licence

Education

UK health qualification (nurse/OT/Physio/Social Worker)

Tools

MS Word

Excel

Outlook

Job description

Come and join one of the UK’s largest providers in complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. Northern Case Management have been established since 1997, founded to support people with acquired neurological damage (i.e. brain & spinal cord injury). In 1997 this level of support was almost unheard of but has since become an integral and incredibly important element of supporting people with acquired neurological damage. We have an amazing opportunity for an Associate Clinical Case Manager to join us as at Northern Case Management. Main focus Location: Bury & North West. We are looking for experienced Paediatric and / or Adult Clinical Case Managers.

About the role

The primary role of the Clinical Case Manager is to network cost effective services and resources on behalf of our clients to bring about an improvement in their quality of life. This includes assessing, facilitating, planning and advocating for their needs on an individual basis. This ensures that management is Client focused; that the most appropriate services are accessed; and that continuity, consistency and structure are maintained. Our work includes setting rehabilitation goals with Clients and support workers in the home environment; facilitating the client's and family's adjustment to the injuries; recruiting, training and supporting support workers; and managing care regimes.

What you'll be working

Ideally: Full time, 37.5 hours per week Monday to Friday, normal office hours. Hybrid. Please note this can be discussed at the interview.

What you'll be doing

• Provide & maintain a case management service to a range of clients, families & Finance Deputies working within all NCM Policies, Procedures & supporting documentations.
• Assessment of Client Needs and Risks and Produce Case Management Plan and agree with the client and/or their representatives prior to providing active intervention.
• Produce action plans and goals with timeframes that are specific and relevant to the client.
• Establish and maintain a positive therapeutic working relationship with clients, families, Deputies and litigation solicitors.
• Produce and implement a Support & Rehabilitation Plan with specific guidelines for support workers to implement the support/rehabilitation program.
• Recruit, select & manage care/support workers.
• To undertake any other duties appropriate and as reasonably required, to meet the changing needs of the service.
• Ensuring service user needs and business objectives are met.

What you'll have

• Hold a UK professional Health qualification ie, nurse, OT, Physio Social Worker etc.
• BABICM / IRCM registration desirable.
• Have some experience of neurological conditions and working in a community setting.
• Thorough knowledge of the CQC fundamental standards and quality statements.
• Full working knowledge of the Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS) and Safeguarding frameworks.
• Ability to work as part of a team and as an individual.
• To provide direction support workers.
• Self-confidence and able to manage challenging situations.
• Ability to address and respond to employee issues in a fair and consistent manner. Including informal and formal performance management.
• Excellent interpersonal, verbal and written communication skills.
• Strong organisational, time management and planning skills, with a commitment to self-management and continuous personal development.
• IT literate. Use of MS Word, Excel and Outlook.
• Flexible, professional and positive approach to multi-site working.
• Proven reliability in terms of full attendance and timekeeping.
• Full UK driving licence.

What to look forward to

• Competitive rates of pay
• Free DBS
• Excellent CPD opportunities
• Regular supervision and appraisal
• Travel and mileage allowance

Northern Case Management work closely with the client and their family or representative to provide tailored support packages for clients in their own homes and in the community. NCM has continued to expand to meet the increasing requirement for case management services and now boasts a multi-disciplined team of 10 case managers plus support staff at head office and manages over 250 care/support workers on behalf of Clients. NCM is determined to continually develop in order to provide intervention for as many people as possible. Take a look around the company https://activecaregroup.co.uk/