Fast-Paced Café Customer Service Associate

MARKS&SPENCER; Preston; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in our store is seeking an energetic M&S Café team member to join the heart of our store. You will deliver warm, five-star service, recommend food and drinks, and help the café run smoothly during the busiest periods.

You’ll be digitally confident to take and fulfil orders quickly, while upholding excellent food safety standards and working as part of a high-performing team. Flexible shifts with weekend coverage may apply.

Qualifications

• Hands-on, high-pressure service environment.

Responsibilities

• Be a brand ambassador, recommending food and drinks while keeping the café running smoothly during peak periods.
• Maintain impeccable food safety standards while juggling orders and queues.
• Be digitally confident using tools to take and fulfil orders quickly to keep customers moving and satisfied.
• Work with the team to deliver five-star service and exceptional customer experiences.
• Support colleagues and contribute to a high-performance culture, even when busy.

Job description

Marks & Spencer in our store is seeking an energetic M&S Café team member to join the heart of our store. You will deliver warm, five-star service, recommend food and drinks, and help the café run smoothly during the busiest periods.

You’ll be digitally confident to take and fulfil orders quickly, while upholding excellent food safety standards and working as part of a high-performing team. Flexible shifts with weekend coverage may apply.