Fast-Paced Café Assistant: Five-Star Service

Marks and Spencer; Belfast City District; On-site; GBP 14,000 - 17,000; Full time

Job summary

Marks & Spencer Café is seeking a hands-on team player to deliver warm, five-star service in a fast-paced environment. You will welcome customers, take and fulfill orders quickly using cafe tools, and help keep the café area safe, clean and well‑stocked.

Being digitally confident, you’ll use our ordering tools to assist customers efficiently while maintaining food safety standards and a calm, friendly demeanor.

Qualifications

• Brand ambassador capable of recommending great food and drinks.
• Confident with cafe tools to take and fulfil orders quickly.
• Maintain impeccable food safety standards.
• Deliver five-star service under pressure.
• Flexible, able to adapt to busy periods and pace.

Responsibilities

• Greet customers and take orders at the café counter.
• Prepare and serve food and beverages.
• Ensure smooth cafe operation during busy periods.
• Keep work area clean and organized.
• Work as part of a high-performing team.

Skills

Customer service

Fast-paced environment

Teamwork

Digital tools

Tools

POS systems

Job description

Marks & Spencer Café is seeking a hands-on team player to deliver warm, five-star service in a fast-paced environment. You will welcome customers, take and fulfill orders quickly using cafe tools, and help keep the café area safe, clean and well‑stocked.

Being digitally confident, you’ll use our ordering tools to assist customers efficiently while maintaining food safety standards and a calm, friendly demeanor.