Fast-Food Shift Leader — Training & Career Growth

Haven

Filey

On-site

GBP 11,000 - 18,000

Full time

14 days+

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Benefits offered by this job

50% off on-park dining

Discounts on Haven Holidays

Free access to Haven facilities

Staff discounts on in-store purchases

Job summary

Haven is seeking a Fast-Food Shift Leader to join our seaside venue network. This full-time, permanent role offers practical leadership opportunities and hands-on supervision of busy foodservice operations.

You will lead a team, ensure prompt guest service, oversee food preparation, and maintain high standards of hygiene and safety while supporting training and development. Weekend and holiday availability is expected.

Qualifications

Experience as a Shift Leader, Team Leader or Supervisor in a fast-food or quick-service restaurant is preferred but not essential; training and support will be provided.
Strong leadership and communication skills.
Detail-oriented, especially when handling food orders.
Committed to providing high-quality, customer-focused service.
Flexibility to work weekends, evenings, and holidays as needed.

Responsibilities

Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
Provide prompt, professional guest service, addressing complaints and special requests.
Oversee food preparation, ensuring quality, taste, and compliance with standards.
Maintain adherence to food safety, hygiene, and cleanliness regulations.
Assist in training new team members on company policies and procedures.
Participate in team duties while stepping up as the shift leader when assigned.