Fast-Food Shift Leader

Haven Holidays; Filey; On-site; GBP 1,134,000 - 1,889,000; Full time

Job summary

Haven Holidays is seeking a Fast-Food Shift Leader to oversee shifts in a seaside takeaway setting. You will lead an energetic team, ensuring high-quality food standards and excellent guest experiences in a fast-paced environment.

You’ll ensure safety, compliance, and adherence to company policies while motivating the team to deliver outstanding service. Training and support are provided for those new to the role.

Qualifications

• Experience as a Shift Leader, Team Leader or Supervisor in a fast-food or quick-service restaurant is preferred but not essential; training and support will be provided.
• Strong leadership and communication skills.
• Detail-oriented, especially when handling food orders.
• Committed to providing high-quality, customer-focused service.
• Flexibility to work weekends, evenings, and holidays as needed.

Responsibilities

• Provide prompt, professional guest service, addressing complaints and special requests.
• Oversee food preparation, ensuring quality, taste, and compliance with standards.
• Maintain adherence to food safety, hygiene, and cleanliness regulations.
• Assist in training new team members on company policies and procedures.
• Participate in team duties while stepping up as the shift leader when assigned.

Skills

Leadership

Communication

Food safety

Customer service

Flexibility

Job description

Pay Rates: Up to £13.71 per hour depending on age

Join our One Great Team here at Haven as a Fast-Food Shift Leader. Who can resist a great takeaway? At Haven, we've brought some favourites to the seaside, including Burger King, Papa John's, Slim Chickens, and Chopstix Noodle Bars!

In this role, you'll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You'll inspire the team to provide fantastic guest experiences and high-quality food standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies., Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.

• Provide prompt, professional guest service, addressing complaints and special requests.
• Oversee food preparation, ensuring quality, taste, and compliance with standards.
• Maintain adherence to food safety, hygiene, and cleanliness regulations.
• Assist in training new team members on company policies and procedures.
• Participate in team duties while stepping up as the shift leader when assigned.

Experience as a Shift Leader, Team Leader or Supervisor in a fast-food or quick-service restaurant is preferred but not essential; training and support will be provided.

• Strong leadership and communication skills.
• Detail-oriented, especially when handling food orders.
• Committed to providing high-quality, customer-focused service.
• Flexibility to work weekends, evenings, and holidays as needed.