Fast-Food Shift Leader: Lead a High-Impact Team

Haven Holidays; Filey; On-site; GBP 1,134,000 - 1,889,000; Full time

Job summary

Haven Holidays is seeking a Fast-Food Shift Leader to oversee shifts in a seaside takeaway setting. You will lead an energetic team, ensuring high-quality food standards and excellent guest experiences in a fast-paced environment.

You’ll ensure safety, compliance, and adherence to company policies while motivating the team to deliver outstanding service. Training and support are provided for those new to the role.

Qualifications

• Experience as a Shift Leader, Team Leader or Supervisor in a fast-food or quick-service restaurant is preferred but not essential; training and support will be provided.
• Strong leadership and communication skills.
• Detail-oriented, especially when handling food orders.
• Committed to providing high-quality, customer-focused service.
• Flexibility to work weekends, evenings, and holidays as needed.

Responsibilities

• Provide prompt, professional guest service, addressing complaints and special requests.
• Oversee food preparation, ensuring quality, taste, and compliance with standards.
• Maintain adherence to food safety, hygiene, and cleanliness regulations.
• Assist in training new team members on company policies and procedures.
• Participate in team duties while stepping up as the shift leader when assigned.

Skills

Leadership

Communication

Food safety

Customer service

Flexibility

Job description

Haven Holidays is seeking a Fast-Food Shift Leader to oversee shifts in a seaside takeaway setting. You will lead an energetic team, ensuring high-quality food standards and excellent guest experiences in a fast-paced environment.

You’ll ensure safety, compliance, and adherence to company policies while motivating the team to deliver outstanding service. Training and support are provided for those new to the role.