Fashion Retail Team Leader – Canterbury

URBN Urban Outfitters, Inc.; Canterbury; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Discounts on URBN brands

Private Medical Insurance

Cycle to work scheme

Season ticket loan

Continued development

Job summary

URBN Urban Outfitters, Inc. Canterbury is seeking an experienced store manager to lead a high-velocity fashion team. You will recruit, coach and develop staff, drive sales and maintain brand standards across service, merchandising and operations.

Lead daily briefings, delegate effectively, and foster a positive, creative store culture. Strong communication and customer service are essential for success.

Qualifications

• Experience in a management role in fast-paced fashion retail.
• Strong operational skills and ability to lead a team.
• Understanding of Urban Outfitters culture and local market appeal.
• Ability to drive sales through excellent service and presentation.

Responsibilities

• Recruit, motivate, develop and lead a store team.
• Manage performance development and coaching within the department.
• Identify and develop talent for advancement.
• Model and uphold company standards and be a positive role model.
• Lead daily meetings and delegate projects while enabling creativity.
• Deliver excellent customer service and floor presence.
• Achieve mystery shop targets and uphold service standards.
• Oversee store operations, loss prevention, and health & safety.

Skills

Team leadership

Sales driven

Customer service

Communication

Job description

URBN Urban Outfitters, Inc. Canterbury is seeking an experienced store manager to lead a high-velocity fashion team. You will recruit, coach and develop staff, drive sales and maintain brand standards across service, merchandising and operations.

Lead daily briefings, delegate effectively, and foster a positive, creative store culture. Strong communication and customer service are essential for success.