Store Team Leader — Canterbury Fashion Retail

URBN; Canterbury; On-site; GBP 34,000 - 45,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance

Gym discount

Private Medical Insurance

Employee discount

Season ticket loan

Cycle to work

Learning & development

Job summary

URBN in Canterbury is seeking an experienced Store Manager to lead a high-paced fashion team at 2 Whitefriars Street. You will drive exceptional customer service, visual standards and sales performance to deliver the VIBE philosophy.

You will recruit and develop talent, manage performance, coach staff, and ensure health and safety. The role requires strong leadership, excellent communication, and hands-on store operation.

Qualifications

• Experience in a management role in fast paced fashion retail.
• Strong operational skills and ability to drive store performance.
• Understanding of Urban Outfitters culture and appeal.
• Ability to coach and develop a team to meet targets.

Responsibilities

• Recruit, motivate, develop and lead a store team.
• Manage performance development through appraisals, IPs, coaching and disciplinary actions.
• Recognise and develop talent for advancement within the organisation.
• Uphold URBN standards and act as a positive role model.
• Inspire and encourage teamwork through effective daily meetings.
• Delegate projects while enabling others to succeed with autonomy.
• Oversee customer service by setting daily goals and expectations.
• Maintain store standards, product placement and time management.

Skills

People management

Customer service

Leadership

Communication

Job description

URBN in Canterbury is seeking an experienced Store Manager to lead a high-paced fashion team at 2 Whitefriars Street. You will drive exceptional customer service, visual standards and sales performance to deliver the VIBE philosophy.

You will recruit and develop talent, manage performance, coach staff, and ensure health and safety. The role requires strong leadership, excellent communication, and hands-on store operation.