Team Leader, Fashion Retail – Canterbury

Urban Outfitters; Canterbury; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance Program

Private Medical Insurance

Up to 40% employee discount

Cycle to work scheme

Job summary

Urban Outfitters in Canterbury is seeking an experienced Store Manager to lead a busy fashion retail team and uphold the URBN brand in-store standards.

You will recruit, coach and develop staff, drive sales, manage daily operations, and ensure exceptional customer service while maintaining visual excellence and a positive store culture. The role requires strong leadership, commercial awareness and the ability to motivate a team to achieve targets.

Qualifications

• Experience in a management role within a fast-paced, high-volume fashion retail setting.
• Strong operational skills and people leadership.
• Understanding of Urban Outfitters culture and local market appeal.
• Ability to drive sales through excellent service and visual standards.

Responsibilities

• People: Recruit, motivate, develop and lead a team; manage performance development and coaching.
• Leadership & Communication: Inspire teamwork, run productive daily meetings, delegate with autonomy.
• Managing the Environment: Drive excellent customer service and positive store atmosphere; train staff.
• Operations: Execute store procedures, monitor loss prevention, uphold health & safety.
• Merchandising & Display: Manage department standards, respond to fashion trends, coordinate floor sets.
• Commercial Awareness: Maximise sales through analysis of reports and market trends; drive targets.

Job description

Urban Outfitters in Canterbury is seeking an experienced Store Manager to lead a busy fashion retail team and uphold the URBN brand in-store standards.

You will recruit, coach and develop staff, drive sales, manage daily operations, and ensure exceptional customer service while maintaining visual excellence and a positive store culture. The role requires strong leadership, commercial awareness and the ability to motivate a team to achieve targets.