Lead Fashion Dept Manager, Brighton

URBN Urban Outfitters, Inc.; Brighton; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance programme

Gym membership discount

Private Medical Insurance

URBN employee discount (up to 40%)

Season ticket loan

Cycle to work scheme

Learning & development support

Job summary

URBN Urban Outfitters, Inc. in Brighton is seeking an experienced Store Manager to lead the department and drive customer experience at Cranbourne Street.

You will coach and guide a team to deliver strong sales, service profitability, and loss prevention while embodying the Urban culture and Peers Teaching Peers philosophy. The role focuses on developing staff, setting daily goals, ensuring exceptional service, and upholding company standards across operations, merchandising, and community

Qualifications

• Experience in a management role in fast-paced, high-volume fashion retail.
• Demonstrates strong operational skills.
• Understanding of Urban Outfitters culture and appeal to local market.
• Ability to drive sales through excellent service and visual presentation.

Responsibilities

• Recruit, motivate, develop and lead a store team.
• Manage performance development within the department (PDs, IDPs, coaching and disciplinary actions).
• Recognise and develop talent for advancement within the organisation.
• Uphold company standards and act as a positive role model.
• Inspire teamwork and conduct productive daily meetings.
• Delegate projects while enabling team creativity.
• Maintain exceptional customer service and store environment.
• Oversee store-level operations and loss prevention.
• Collaborate with Visual Merchandising on floor sets and displays.
• Analyse reports to drive sales and respond to trends.

Job description

URBN Urban Outfitters, Inc. in Brighton is seeking an experienced Store Manager to lead the department and drive customer experience at Cranbourne Street.

You will coach and guide a team to deliver strong sales, service profitability, and loss prevention while embodying the Urban culture and Peers Teaching Peers philosophy. The role focuses on developing staff, setting daily goals, ensuring exceptional service, and upholding company standards across operations, merchandising, and community