Fan Experience Activations Lead

Manchester City; Manchester; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

26 days annual leave

Birthday day off

Private healthcare

Dental cover

Health Cash Plan

Employee Assistance Programme with 24/

Company pension

Life assurance

Free on-site parking

Breakfast and lunch provided

Cycle to work

Discounted match tickets

City+ subscription

Job summary

Manchester City is seeking an Activation Executive to help create memorable fan experiences at matchdays and events across the UK and global markets. You will onboard and lead the Playmakers team and develop the Kids Fanzone, while ensuring activations align with the Club’s brand and commercial goals.

You'll work with suppliers, coordinate activations for women’s and Academy fixtures, and provide weekend and evening support as required, delivering high-quality experiences for all fan groups.

Qualifications

• Experience coordinating live events or activations to deliver positive audience experiences.
• Experience supervising or briefing a team and organising people around priorities.
• Knowledge of event safety guidance and safeguarding responsibilities.
• Proficiency with Microsoft Office, especially Excel and PowerPoint, to organise information and communicate clearly.

Responsibilities

• Support ideation, planning and delivery of fan experiences to enhance the matchday journey.
• Lead and onboard the Playmakers matchday ambassador team to ensure consistent engagement.
• Develop and manage the Man City Kids Fanzone and create new fan experiences across fixtures.
• Provide operational and administrative support for matchdays and non-matchdays, including weekends and evenings.

Skills

Event coordination

Team supervision

Safety knowledge

MS Office

Tools

Microsoft Excel

PowerPoint

Job description

Manchester City is seeking an Activation Executive to help create memorable fan experiences at matchdays and events across the UK and global markets. You will onboard and lead the Playmakers team and develop the Kids Fanzone, while ensuring activations align with the Club’s brand and commercial goals.

You'll work with suppliers, coordinate activations for women’s and Academy fixtures, and provide weekend and evening support as required, delivering high-quality experiences for all fan groups.