Business Development Executive

Manchester City; Manchester; Hybrid; GBP 30,000 - 52,000; Full time

Benefits offered by this job

26 days annual leave

Birthday day off

Private healthcare

Dental cover

Annual discretionary bonus

Health Cash Plan

Job summary

Manchester City is seeking a Business Development Executive to grow revenue through premium hospitality on matchdays and season events. Based in our Manchester office, the role is full-time with a hybrid pattern Monday to Friday.

You will identify new opportunities, build a healthy pipeline and convert leads into revenue, while delivering memorable experiences for fans and guests. You will collaborate with the hospitality team and support tactical campaigns, appointments, and matchday activities

Qualifications

• Experience delivering revenue growth and sales targets in a customer-facing B2B or B2C environment.
• Experience selling high-value products, packages or services in hospitality/events.
• Ability to research prospects, generate leads and manage a personal pipeline through to conversion.
• Clear, written and verbal communication with stakeholders and colleagues.

Responsibilities

• Grow sales across match-by-match and seasonal hospitality offerings.
• Identify opportunities, develop a healthy pipeline and convert opportunities to revenue.
• Support tactical campaigns, arrange face-to-face appointments and track performance.
• Involve on matchdays to build relationships through entertaining and networking.

Skills

Revenue growth

Sales targets

Hospitality sales

Lead generation

Communication

Time management

Job description

Based in Manchester, this full-time permanent role will help grow revenue across Manchester City's premium matchday and hospitality offer. Working Monday to Friday in a hybrid pattern from our Manchester office, you will build meaningful commercial relationships, develop new opportunities and help create memorable experiences for customers and guests.

Who We Are

Manchester City is a football club rooted in East Manchester, with a story that began in 1880 and continues to grow today. Built on resilience, belief and togetherness, success on the pitch is driven by the moments and memories shared with millions of Fans around the world. City is known for its bravery, its determination to the very end and its strong connection to where we come from. With Mancunian roots and a global outlook, we are shaped by our Fans and driven by a long-term vision, from developing future talent to supporting the communities we call home. Together, we are creating the next chapter, the City way.

Within our Hospitality Sales team, we create premium experiences that bring customers closer to Manchester City on matchdays and throughout the season. Through thoughtful service, commercial insight and collaborative delivery, the team helps turn hospitality opportunities into lasting relationships and sustainable revenue.

The Role

As Business Development Executive, you will play a central role in growing sales across match-by-match and seasonal hospitality. You will identify new opportunities, develop a healthy pipeline and connect customers with premium experiences that match their needs, while contributing to the wider commercial success of Manchester City.

You will lead proactive prospecting and targeted sales activity, turning qualified opportunities into revenue and helping existing customers discover additional ways to enjoy the Club. This will include supporting tactical campaigns, arranging face-to-face appointments, and using clear targets and performance measures to guide your priorities.

The role also includes matchday involvement, with opportunities to build relationships through client entertaining and networking. Working closely with colleagues and stakeholders across the hospitality operation, you will help deliver a considered customer experience from first conversation through to matchday and beyond.

What You'll Bring

• Experience delivering revenue growth and sales targets in a customer-facing B2B or B2C environment.
• Experience selling high-value products, packages or services, ideally within hospitality, events, leisure or a related commercial setting.
• Ability to research prospects, generate leads and manage a personal pipeline through to conversion.
• Clear and effective written and verbal communication skills, with the ability to build relationships and influence a range of stakeholders.
• A proactive and organised approach to planning sales activity, managing time and maintaining accurate attention to detail.
• Comfort working collaboratively in a target-led environment and contributing to matchday client entertaining and networking.

Why Choose Us

Working at Manchester City means being supported to do your best, with the flexibility and encouragement to look after your wellbeing. We are committed to helping our people learn, grow and thrive in a culture built on collaboration, openness and hard work.

As part of our team, you will receive 26 days' annual leave plus a day off for your birthday, private healthcare and dental cover, and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance.

Manchester-based employees also benefit from free on-site parking, complimentary breakfast and lunch, and access to a range of sports and leisure clubs.

You can enjoy a range of additional benefits, including cycle to work, Give As You Earn, discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers.

Equal Opportunities

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. If you require reasonable adjustments or any support throughout the process, please contact [e-mail] and we will be happy to help.

All CFG recruitment communications originate from @cityfootball.com email addresses. If you receive communications from Gmail, Outlook.com or other personal email services claiming to represent CFG, please verify with the hiring team. Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK-based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.