Family Time Supervisor

Hampshire County Council; Hook; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Hampshire County Council is seeking a Family Time Supervisor to support children in care by supervising contact sessions, observing sessions, and preparing clear reports for potential court use.

The role requires building strong relationships with families, social workers and carers, maintaining accurate records, and travelling between Alton and Aldershot as needed. Flexibility for evenings, Saturdays and Fridays is required, with hybrid working options and a right to work in the UK.

Qualifications

• Proven experience working with children and families in need.
• Strong understanding of child development and safeguarding.
• Excellent IT and communication skills.
• Ability to build relationships with children, carers and professionals.
• Capacity to handle challenging situations and work flexibly.
• Full UK driving licence and access to a reliable vehicle.

Responsibilities

• Supervise and facilitate contact sessions in various settings, ensuring child safety and providing transport.
• Manage challenging situations, stopping contact when not in child's best interest.
• Prepare for and document contacts within agreed timescales and policy requirements.
• Build effective relationships with parents, social workers, foster carers and children, with safeguarding reporting.
• Attend meetings, training, and comply with Hampshire County Council policies.

Skills

Child development

Safeguarding

Communication

Observation

Record keeping

Job description

Joining our North East Team as a Family Time Supervisor, you will play a vital role in supporting children of all ages in the care of Hampshire County Council. You will help create a safe, nurturing environment that enables meaningful family time, sensitively observing contact sessions, maintaining detailed records and preparing clear, professional reports that may contribute to court proceedings. This is a rewarding opportunity to make a real difference and help improve outcomes for children and families.

What you’ll do:

• Supervise and facilitate contact sessions in various settings, ensuring child safety, providing transport, and intervening if contact becomes unsafe.
• Manage challenging situations, including stopping contact when it is not in the child’s best interest, while maintaining a child-focused approach.
• Prepare for and document contacts accurately within agreed timescales, adhering to legal and policy requirements.
• Build effective relationships with parents, social workers, foster carers, and children, while demonstrating safeguarding awareness and reporting concerns promptly.
• Work collaboratively as part of a team, attending meetings, training, and complying with all relevant guidelines, legislation and Hampshire County Council policies.

What we’re looking for:

• Experience & Knowledge: Proven experience working with children and families in need, with strong understanding of child development and safeguarding practices.
• Communication & Interpersonal Skills: Excellent IT, verbal communication, listening, and observation skills; ability to build effective relationships with children, carers, and professionals.
• Professional Attributes: Capacity to handle challenging situations, remain professional and non-judgemental and work flexibly.
• Decision-Making & Initiative: Ability to make independent judgments and use initiative.
• Organisational Skills: Skilled in maintaining accurate records and presenting information clearly and concisely.
• Ability to meet travel requirements of the role: a full UK driving licence and access to a reliable vehicle are essential.

Please note, this role is based across two sites in Alton and Aldershot, and may require travel between them, including on the same day. You will be required to work flexibly including working two later evenings per week and 1 in 4 Saturdays to support family needs. You will also need to be available to work on Fridays.

Why join us

• Join a supportive team that values collaboration and professional development.
• Flexible working options, including a 9-day fortnight and hybrid working.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Important: You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role.

Other roles you may be searching for may include: Family Contact Supervisor, Child Contact Coordinator, Contact Support Worker, Child Contact Practitioner