Family Time Supervisor

Shared Services Partnership; Eastleigh; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Flexible working options

9-day fortnight

Hybrid working

Health Assured EAP

Local Government Pension Scheme

Job summary

Hampshire County Council is hiring a Family Time Supervisor to support children in care and enable safe, meaningful family time across the Southwest Hampshire area. You will observe contact sessions, maintain records, and prepare reports that may be used in court proceedings.

You will travel between sites across Hampshire, work flexibly including two later evenings per week and one in four Saturdays, and contribute to safeguarding and effective collaboration with families and professionals.

Qualifications

• Proven experience working with children and families in need.
• Strong understanding of child development and safeguarding practices.
• Excellent IT, verbal communication, listening and observation skills.
• Ability to build effective relationships with children, carers and professionals.
• Capacity to handle challenging situations with professionalism.
• Be able to travel across Hampshire with a valid UK driving licence.

Responsibilities

• Supervise and facilitate contact sessions in various settings, ensuring child safety, providing transport, and intervening if contact becomes unsafe.
• Manage challenging situations, including stopping contact when it is not in the child’s best interest.
• Prepare for and document contacts accurately within agreed timescales, adhering to legal and policy requirements.
• Build effective relationships with parents, social workers, foster carers, and children, with safeguarding awareness and reporting concerns promptly.
• Work collaboratively as part of a team, attending meetings, training, and complying with Hampshire County Council policies.

Skills

Child safeguarding

Observation skills

Record keeping

Report writing

Education

Relevant social work qualification

Job description

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Family Time Supervisor

Job Reference: HCC625120

Salary Range: £28,697 - £31,573 per annum

Work Location: Totton Hub, Totton and Rookwood, Andover

Contract Type: Temporary for 12 months

Closing Date: 28 October 2026

The Role:

Joining our South West team as a Family Time Supervisor, you will play a vital role in supporting children of all ages in the care of Hampshire County Council. You will help create a safe, nurturing environment that enables meaningful family time, sensitively observing contact sessions, maintaining detailed records and preparing clear, professional reports that may contribute to court proceedings. This is a rewarding opportunity to make a real difference and help improve outcomes for children and families.

What you’ll do:

• Supervise and facilitate contact sessions in various settings, ensuring child safety, providing transport, and intervening if contact becomes unsafe.
• Manage challenging situations, including stopping contact when it is not in the child’s best interest, while maintaining a child-focused approach.
• Prepare for and document contacts accurately within agreed timescales, adhering to legal and policy requirements.
• Build effective relationships with parents, social workers, foster carers, and children, while demonstrating safeguarding awareness and reporting concerns promptly.
• Work collaboratively as part of a team, attending meetings, training, and complying with all relevant guidelines, legislation, and Hampshire County Council policies.

What we’re looking for:

• Experience & Knowledge: Proven experience working with children and families in need, with strong understanding of child development and safeguarding practices.
• Communication & Interpersonal Skills: Excellent IT, verbal communication, listening, and observation skills; ability to build effective relationships with children, carers, and professionals.
• Professional Attributes: Capacity to handle challenging situations, remain professional and non-judgemental and work flexibly.
• Decision-Making & Initiative: Ability to make independent judgments and use initiative.
• Organisational Skills: Skilled in maintaining accurate records and presenting information clearly and concisely.
• Ability to meet travel requirements of the role: a full UK driving licence and access to a reliable vehicle are essential.

In any one day you will work across the Southwest of Hampshire travelling between sites and using community settings. You will be required to work flexibly including working two later evenings per week and 1 in 4 Saturdays to support family needs.

Take a lookat our Candidate Pack formore information about the Family Time Supervisor role,team and our values.The section'About you'explains what specific knowledge, skills and experience we want you to tell us about.Make sure you explain how you meet these requirements anddemonstrate our values, in your application.

• Join a supportive team that values collaboration and professional development.
• Flexible working options, including a 9-day fortnight and hybrid working.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here .

Applicants can expect to hear from us within two weeks of the advertised closing date.

Important: You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role.

Other roles you may be searching for may include: Family Contact Supervisor, Child Contact Coordinator, Contact Support Worker, Child Contact Practitioner

Travel Requirements:

You will be required to travel to various locations within Hampshire and other local authority, and it is essential that you have a current drivers' licence and access to a reliable vehicle on a regular basis.

The post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children’s Services, references will be requested prior to interview.

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.