Family Support Workers

Leicestershire County Council; Quorn; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Leicestershire County Council is seeking a SEND Family Support Worker to provide direct support to children and families in home and school settings. The role involves assessing, reviewing, running parent drop-in sessions, and offering practical strategies to support SEND-related behaviour management.

An enhanced DBS check is required. The council values flexible and hybrid working arrangements and aims to support diverse communities.

Qualifications

• Level 3 qualification in a relevant subject (social care, health or childcare) or substantial direct-support experience.
• Knowledge of SEND and its impact on young people and families, including housing, benefits, education and health.
• Experience working with families facing parenting or behaviour challenges and engaging multiple professionals.
• Ability to prioritise a demanding workload and respond to children, families and professionals.
• Ability to manage spreadsheets and report on data and quality assurance.
• Evidence-based practice with demonstrable improvements and safeguarding awareness.
• Understanding of discrimination impact and ability to work with diverse backgrounds.

Responsibilities

• Complete assessments and reviews for children and families.
• Deliver parent drop-in sessions and provide practical advice and strategies.
• Support SEND-related behaviour management in home and school settings.

Skills

Substantial experience

SEND knowledge

Behaviour management

Multi-disciplinary collaboration

Prioritising workload

Data reporting

Safeguarding awareness

Diversity and inclusion

Education

Level 3 qualification in a relevant subject

Job description

Our SEND Family Support Workers provide direct support to children and families both in the home and within school settings. The role involves completing assessments and reviews, delivering parent drop-in sessions, and offering practical advice and strategies to support SEND-related behaviour management. An enhanced with barred list DBS check is required for this post. For information on our approach to the recruitment of ex-offenders, please see our .

• Level 3 qualification in a relevant subject, e.g. social care, health or childcare, OR substantial experience in providing direct support to SEND families that clearly demonstrates your experience, skills, competencies and knowledge.
• Knowledge of SEND and the impact a SEND diagnosis will have on a young person and family, including a working knowledge of key areas such as housing, benefits including DLA and PIP, education, EHCPS and school allocations, primary health care, etc. Combined with awareness of issues which may have an impact on the lives of families such as domestic abuse, substance misuse, poverty, housing.
• Experience of working with families experiencing difficulties in parenting or behaviour management and the ability to engage children, parents, wider family and support networks, along with the skills to work with a range of professionals and engage in multi-disciplinary work.
• Able to prioritise a demanding workload, taking a consistent approach to responding to children, young people, their families and other professionals.
• Ability to manage and maintain spread sheets and report on data and quality assurance.
• Evidence-based practice showing demonstrable improvement in outcomes for children, young people and families, with a proven ability to recognise Child Protection issues and Safeguarding practice.
• An understanding of the impact of discrimination on the lives of those from minority ethnic communities and others that experience social exclusion, and an ability to work with people from diverse backgrounds.

In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a . Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose. For further information on what it's like to work for us and the benefits we offer, please refer to the following