Case Officer

Leicestershire County Council; Nottingham; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

Leicestershire County Council is seeking a SENDIASS Officer to empower families of children and young people with SEND. The role focuses on impartial information, advice and guidance within the SEND Code of Practice, ensuring families are heard and supported to advocate for outcomes that matter.

The post involves supporting families through meetings, reviews, mediation and tribunal processes, with strong emphasis on safeguarding, inclusion and collaboration with schools and local authorities.

Qualifications

• Specialist knowledge of SEND legislation, EHCP processes and statutory rights for children, young people and families.
• Experience of providing impartial information, advice and guidance to families and young people.
• Ability to support and represent families through meetings, reviews, mediation and tribunal processes.
• Strong advocacy and negotiation skills, with confidence in providing professional challenge where required.
• Considerable experience of supporting families or children with special educational needs.
• Experience of working effectively with schools, local authorities and other partner agencies.
• Excellent written and verbal communication skills, including report writing and case recording.
• Knowledge of School and Local Authority's statutory responsibility for SEN and knowledge of SEN disability law.

Responsibilities

• Provide impartial information, advice and guidance to families and young people.
• Support and represent families through meetings, reviews, mediation and tribunal processes.
• Demonstrate advocacy and negotiation skills in challenging scenarios when required.

Skills

SEND legislation

EHCP processes

statutory rights

Impartial information

advice and guidance

advocacy

negotiation skills

meetings representation

case recording

report writing

schools collaboration

local authorities collaboration

safeguarding inclusion

Education

Level 4 qualification & ISPEA

Job description

In this rewarding role, you will empower parents, carers, children and young people by helping them understand their statutory rights and navigate the SEND system with confidence. You'll provide impartial information, support and guidance in line with the SEND Code of Practice, ensuring that families are informed, heard and able to advocate for the outcomes that matter most to them.
Are you passionate about championing the rights of children and young people with Special Educational Needs and Disabilities (SEND)? Do you want a rewarding role where your expertise can make a real difference every day? We are looking for an enthusiastic and dedicated SENDIASS Officer to join our specialist team on a 12-month maternity cover contract.,

• Level 4 qualification & ISPEA legal training (or willingness to undertake) Specialist knowledge of SEND legislation, EHCP processes and statutory rights for children, young people and families.
• Experience of providing impartial information, advice and guidance to families and young people.
• Ability to support and represent families through meetings, reviews, mediation and tribunal processes.
• Strong advocacy and negotiation skills, with confidence in providing professional challenge where required.
• Considerable (relevant) experience of supporting families or children with special educational needs. Experience of working effectively with schools, local authorities and other partner agencies.
• Excellent written and verbal communication skills, including report writing and case recording.
• Knowledge of School and Local Authority's Statutory responsibility for SEN and Knowledge and understanding of SEN disability law. Commitment to safeguarding, inclusion and keeping children and young people at the centre of all practice.

In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a . Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

About Leicestershire County Council At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose. For further information on what it's like to work for us and the benefits we offer, please refer to the following