Family Services Admin & Support Officer

Wollborg Michelson Personnel Service Inc; England; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Agile working

Generous annual leave

Vivup benefits

Job summary

Adoption Central England, operating through Warwickshire County Council, is seeking a Business Support Officer to provide essential admin support to families and social workers. You will answer calls and emails with care, manage information confidentially and contribute to efficient day-to-day operations in a sensitive environment.

You will bring excellent organisation, strong communication, and a collaborative approach.

Qualifications

• Excellent keyboard and IT skills with MS 365 tools.
• Strong literacy, numeracy and administrative skills.
• Ability to analyse information and streamline administrative processes.

Responsibilities

• Be the welcoming point of contact for families via calls and emails.
• Provide high-quality business administration support to social workers and managers.
• Handle confidential information with discretion and professionalism.
• Collaborate with the team to ensure smooth day-to-day operations.

Skills

Clear communication

Empathy

Organisation

Teamwork

IT skills

MS 365

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

Adoption Central England, operating through Warwickshire County Council, is seeking a Business Support Officer to provide essential admin support to families and social workers. You will answer calls and emails with care, manage information confidentially and contribute to efficient day-to-day operations in a sensitive environment.

You will bring excellent organisation, strong communication, and a collaborative approach.