Child & Family Services Admin & Data Specialist

Portsmouth City Council; Portsmouth; Sur place; GBP 21 000 - 27 000; Plein temps

Résumé du poste

Portsmouth City Council seeks a capable Business Support Officer to join the Family Support and Safeguarding Central Locality Team. You will provide high-quality administrative support to frontline teams delivering interventions for children and families, collaborating with parents and professionals to ensure long-term services are in place.

The role focuses on minute-taking, data handling, reporting, and diary management, with a strong emphasis on safeguarding and data protection.

Qualifications

• Experience in administrative roles, ideally in Children's or Young People's Services.
• Shorthand or minute-taking experience to take concise notes in meetings.
• Proficient with Microsoft 365 tools (Word, Excel, PowerPoint, Outlook, Teams).
• Confident communicator with strong literacy and numeracy skills.
• Customer-focused with high standards of service.
• Detail-oriented, organised and able to prioritise.
• Knowledge of Data Protection and Safeguarding.

Responsabilités

• Minute-taking for complex meetings (e.g., Strategy meetings, group supervisions).
• Data entry into systems like MOSAIC.
• Handling service performance data.
• Managing post and document scanning.
• Responding to telephone enquiries, including safeguarding concerns.
• Booking services (translators, accommodation, hire cars).
• Financial tasks (raising purchase orders, reconciling purchase card).
• Word processing, spreadsheets, presentations.
• Supporting managers with reports, diary management, and typing.
• Ensuring business continuity across the department.

Connaissances

Shorthand

MS 365

Literacy & numeracy

Communication skills

Data protection

Safeguarding knowledge

Description du poste

Portsmouth City Council seeks a capable Business Support Officer to join the Family Support and Safeguarding Central Locality Team. You will provide high-quality administrative support to frontline teams delivering interventions for children and families, collaborating with parents and professionals to ensure long-term services are in place.

The role focuses on minute-taking, data handling, reporting, and diary management, with a strong emphasis on safeguarding and data protection.