Business Support Officer

Warwickshire County Council; Royal Leamington Spa; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Generous pension

Agile working

Additional annual leave

Job summary

Warwickshire County Council is seeking a highly motivated Business Support Officer to join the Business Support CYP Team 2, delivering essential administrative support within a safeguarding environment.

You will process referrals, support the day-to-day operation of Family Connect, and work closely with social workers and partner agencies to ensure information is accurately recorded and managed in line with policies and statutory requirements.

Responsibilities

• Process referrals and undertake administrative tasks related to safeguarding and children's services.
• Support the day-to-day operation of Family Connect and coordinate with social workers and partner agencies.
• Ensure information is recorded and managed in line with organisational policies and statutory requirements.

Job description

We are seeking a highly motivated Business Support Officer to join Business Support CYP Team 2, providing essential administrative support within a fast-paced safeguarding environment.

This is a busy but rewarding role where you will play a key part in supporting children, young people and families by ensuring referrals and safeguarding information are processed accurately, efficiently and in a timely manner.

Now is an exciting time to be part of our team as Warwickshire begins to embed our Families First teams who support the young people in our County. Our approach is about locality working, multi disciplinary and multi agency teams that support the whole family. Building strong partnerships with local services, Health, Police and Education., As a Business Support Officer, you will be responsible for supporting the day-to-day operation of Family Connect by processing incoming referrals and undertaking a range of administrative tasks associated with safeguarding and children's services.

Working closely with social workers, managers and partner agencies, you will ensure information is recorded and managed in line with organisational policies, procedures and statutory requirements.

Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

An NPPV check is required for individuals who are to be appointed due to frequent and uncontrolled access to government assets.

Working for Warwickshire - This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!

At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

• Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants.
• The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.