Family Hubs Centre Support & Admin

Leicestershire County Council; Wigston; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Flexible working

Hybrid working

Disability Confident Employer

Job summary

Leicestershire County Council invites applications for the Centre Support Assistant role based at Braunstone Town and Wigston Magna Family Hubs. You will greet visitors, handle administrative tasks, manage room bookings, maintain resources, and keep databases up to date while ensuring health and safety standards are met.

You will support family interventions, require safeguarding knowledge, and travel between hubs using a vehicle.

Qualifications

• NVQ 2 or equivalent in literacy and numeracy or relevant administration experience including reception duties, message taking and relaying, maintaining record systems, producing electronic reports and correspondence, computerised data entry and using spreadsheets.
• Knowledge of health and safety procedures and importance of confidentiality, and effective communication via social media.
• Numeracy skills to collate statistical information and literacy skills to produce high quality written materials for varied audiences.
• Clear communication skills including a good telephone manner and the ability to engage with parents, young people, and children.
• Ability to work with a range of professionals and practitioners as part of a team.
• Competence in Microsoft Office applications including Word, Access, and Outlook; produce accurate work to deadlines.

Responsibilities

• Welcome visitors to the centre and support colleagues with administrative tasks.
• Manage the electronic room booking system and set up rooms, maintain resources, and update databases and electronic records.
• Perform health and safety checks and report issues; support group interventions and safeguarding knowledge.
• Use of a vehicle to travel between Family Hubs is required.
• An enhanced DBS check with barred list is required for this post.

Skills

Reception duties

Health and safety procedures

Confidentiality

Social media communication

Numeracy skills

Literacy skills

Clear communication

Teamwork

Education

NVQ 2 or equivalent in literacy and numeracy

Tools

Microsoft Word

Microsoft Access

Microsoft Outlook

Excel

Job description

Leicestershire County Council invites applications for the Centre Support Assistant role based at Braunstone Town and Wigston Magna Family Hubs. You will greet visitors, handle administrative tasks, manage room bookings, maintain resources, and keep databases up to date while ensuring health and safety standards are met.

You will support family interventions, require safeguarding knowledge, and travel between hubs using a vehicle.