Centre Support Assistant

Leicestershire County Council; Oadby and Wigston; On-site; GBP 19,000 - 23,000; Full time

Job summary

Leicestershire County Council is seeking a Centre Support Assistant for our Blaby, Oadby and Wigston Family Hubs, mainly based at Braunstone Town and Wigston Magna. You will greet visitors, handle admin tasks, and support safeguarding with DBS checks in place.

Travel between hubs is essential using a vehicle. The role involves administering room bookings, setting up spaces, maintaining resources, updating records, and ensuring health and safety compliance across hubs.

Qualifications

• NVQ 2 or equivalent in literacy and numeracy or relevant administration experience.
• Ability to maintain records and produce electronic reports.
• Strong communication skills and ability to liaise with families and professionals.

Responsibilities

• Greet visitors at the Family Hubs.
• Manage electronic room booking system.
• Set up rooms and maintain resources.
• Update databases and electronic records.
• Carry out health and safety checks.
• Support safeguarding knowledge and group interventions.
• Travel between hubs using a vehicle.

Skills

Reception duties

Data entry

Record keeping

Electronic reports

Spreadsheets

Literacy and numeracy

Education

NVQ 2 or equivalent in literacy and numeracy

Tools

Microsoft Office

Word

Access

Outlook

Job description

Do you enjoy working alongside children, young people, and their families? If so, why not consider joining us as a Centre Support Assistant in Blaby, Oadby and Wigston Family Hubs predominantly based at Braunstone Town and Wigston Magna Family Hubs, although travel to other Hubs may be necessary. About the Role As a Centre Support Assistant, you will be the welcoming face of our Family Hubs, greeting all visitors to the centre. You will support colleagues by undertaking administrative tasks including managing the electronic room booking system, setting up rooms, maintaining and ordering resources, updating databases and electronic records. You will also be required to undertake health and safety checks to ensure that the centre and its grounds are fit for purpose, reporting issues where necessary. You may also be required to support the delivery of group interventions with families, young people, and children, therefore safeguarding knowledge is essential. Use of a vehicle is essential, to enable travel between our Family Hubs. An enhanced with barred list DBS check is required for this post. For information on our approach to the recruitment of ex-offenders, please see our .

• NVQ 2 or equivalent in literacy and numeracy or relevant administration experience including reception duties, message taking and relaying, maintaining record systems, producing electronic reports and correspondence, computerised data entry and using spreadsheets.
• Have knowledge of health and safety procedures, the importance of confidentiality, and effective ways of communicating via social media.
• Have numeracy skills sufficient to collate statistical information and literacy skills sufficient to produce high quality written materials suitable for a variety of audiences.
• Have clear communication skills including a good telephone manner and the ability to engage and communicate with parents, young people, and children.
• Be able to work with a range of professionals and practitioners as part of a team.
• Be competent in using Microsoft Office applications including Word, Access, and Outlook. Be able to produce accurate work to deadlines.

In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a . Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.

About Leicestershire County Council At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose. For further information on what it's like to work for us and the benefits we offer, please refer to the following