Family Engagement & Support Officer

The Bishop Fraser Trust; Bolton; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Continued CPD training

Career progression pathways

Wellbeing & support programmes

EDI training and initiatives

Healthcare cash plan benefits

Employee Assistance Programme 24/7

UK Healthcare discounts and benefits

Excellent facilities

Lunch allowance for volunteers

Job summary

The Bishop Fraser Trust currently seeks a dedicated Family Engagement & Support Officer to join our Breightmet-based academy. The role offers a permanent contract, 37 hours per week, term time plus 3 days, with actual salary bands and SCP progression as listed in the advert.

You will engage with pupils, parents and professionals to improve outcomes and safeguarding standards. We welcome applicants who are proactive, resilient and committed to inclusion.

Qualifications

• Proven ability to support pupils and families with social, emotional or behavioural needs.
• Strong safeguarding knowledge and approach.
• Commitment to inclusion, equality and parental engagement.

Responsibilities

• Provide professional support to parents/carers and school staff for pupils facing challenges to learning.
• Contribute to a core offer of services for pupils and families within the school.

Skills

Communication skills

Safeguarding

Empathy

Pastoral support

Organisational skills

Independent working

Team collaboration

Inclusion & equality

Parental engagement

Job description

FAMILY ENGAGEMENT & SUPPORT OFFICER

GRADE F SCP 17 - 23 (£32,046 - £35,570)

ACTUAL SALARY £27,041.55 - £30,015.25

37 HOURS PER WEEK

TERM TIME PLUS 3 DAYS

PERMANANT

REQUIRED ASAP

Thank you for your interest in joining Team BSCA! Located in Breightmet, we are a 3-16 fully inclusive Academy. Our school has been on a fantastic journey over the last 18 months, and we are incredibly proud of our amazing staff and pupils. Our recent Ofsted and SIAMS inspections highlighted the fantastic progress we have made as an academy, and we are looking for someone to join us as we take our English department to the next level!

At BSCA, we are fully committed to staff development, with weekly protected CPD time, as well as our own internal leadership development programmes for staff looking for their next stage of development.

Our students are fantastic; and deserve the very best, if you believe so too, come and look around!

WE ARE SEEKING A PASSIONATE CANDIDATE WHO:

• Passionate about improvising outcomes for children, young people and families
• Able to build positive, trusting relationships with pupils, parents/carers and professionals
• Excellent communication and interpersonal skills
• Experience supporting vulnerable families and pupils with social, emotional or behavioural needs
• Strong understanding of safeguarding
• Empathetic, resilient and able to manage sensitive situations professionally
• Organised and able to prioritise a varied workload effectively
• Able to work independently and as part of a pastoral/safeguarding team
• Committed to inclusion, equality and parental engagement
• Proactive, flexible and solution-focused approach to supporting families

YOUR MAIN DUTIES WOULD BE:

To provide a professional level of support to parents/carers and school staff, providing a core offer of services for pupil and their families where pupils present with challenges and barriers to learning.

IN RETURN, WE OFFER:

• Continuous Professional Development (CPD): Access to National College training, subject-specific CPD, leadership pathways, and mentoring programs.
• Career Progression: Clear pathways for growth, from early careers to leadership roles. We use a 'touchbase' informal approach to focus on professional development as well as an annual career conversation with your manager
• Wellbeing & Support: Leadership training focused on wellbeing, mental health resources, and staff networks.
• Equality, Diversity & Inclusion (EDI): Commitment to fostering an inclusive workplace, with ongoing EDI training and initiatives.
• Automatic pay progression for teachers we don't have performance related appraisals and pay reviews
• A paid premium to a Healthcare Cash Plan to claim back contributions towards dental, optical and other medical costs via UK Healthcare.
• 24/7 access to an Employee Assistance Programme.
• Benefits and discounts via UK Healthcare.
• Fantastic facilities.
• A lunch allowance for those colleagues volunteering to assist in lunchtime duties or activities.

CLOSING DATE:

Tuesday 6th October 2026 @ 9.00am

INTERVIEWS:

TBC

Supporting Documents

Family Engagement & Support Pack