Faculty Teaching & Learning Operations Specialist

Royal Holloway; Egham; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Training and Development opportunities

Pension Scheme with generous employer‑

Cycle to Work scheme

Season Ticket Loans

Eyesight testing support

Free parking

Job summary

Royal Holloway, based in Egham, Surrey, invites applications for the Faculty Teaching & Learning Operations Officer. The role supports teaching and learning administration across the student lifecycle, delivering a consistent, student-focused service to staff and students.

You will handle module registration, timetabling, assessments, records, and graduation activities, while prioritising deadlines with excellent IT and communication skills, including Microsoft Office.

Qualifications

• educated to A-level standard or equivalent experience
• experience in an administrative or customer service environment
• excellent organisational skills and attention to detail
• good communication skills

Responsibilities

• Support module registration and timetabling
• Assist with assessment and examinations administration
• Maintain student records and results and graduation activities
• Serve as a point of contact for queries from staff and students
• Ensure processes adhere to university policies and data protection requirements

Skills

Communication skills

Organisational skills

Attention to detail

Proactive workload management

Customer service mindset

Education

A-level standard or equivalent experience

Tools

Microsoft Office

Job description

Royal Holloway, based in Egham, Surrey, invites applications for the Faculty Teaching & Learning Operations Officer. The role supports teaching and learning administration across the student lifecycle, delivering a consistent, student-focused service to staff and students.

You will handle module registration, timetabling, assessments, records, and graduation activities, while prioritising deadlines with excellent IT and communication skills, including Microsoft Office.