Factory IT Lead & Dynamics 365 Champion

Cereal Partners Worldwide (Nestlé & General Mills); Wirral; On-site; GBP 42,000 - 48,000; Full time

Benefits offered by this job

Potential discretionary annual bonus

Pension scheme

Job summary

Sincereal UK is seeking an experienced IT professional to act as the primary link between site operations, Group IT and external technology partners at Bromborough. You will oversee day-to-day IT operations, end-user support, local infrastructure, Microsoft 365 administration, hardware management and shop-floor systems.

You will lead on the Dynamics 365 F&SCM implementation, testing, training and go-live readiness, while maintaining security, compliance and business continuity.

Qualifications

• Hands-on experience in IT support or a generalist IT role in a manufacturing/operational environment.
• Experience of Dynamics 365 Finance & SCM (F&SCM).
• Broad practical skills across end-user support, Windows & Microsoft 365, basic networking and hardware.
• Ability to manage stakeholders and liaise with multiple teams and vendors.

Responsibilities

• Provide first- and second-line IT support for ~200 employees at the Bromborough site, covering office and shop-floor environments.
• Maintain site network, connectivity, Wi-Fi, and local servers; support OT and shop-floor systems.
• Act as on-site key-user for Dynamics 365 F&SCM; assist data gathering, testing, training and go-live.
• Ensure security, backups, patching, endpoint protection, and access controls; support GDPR and IT controls.
• Coordinate with managed service providers and vendors; track tickets and escalations; support vendor governance.

Skills

IT support

D365 F&SCM

End-user support

Stakeholder management

Tools

Windows

Microsoft 365

Networking

Hardware

Job description

Sincereal UK is seeking an experienced IT professional to act as the primary link between site operations, Group IT and external technology partners at Bromborough. You will oversee day-to-day IT operations, end-user support, local infrastructure, Microsoft 365 administration, hardware management and shop-floor systems.

You will lead on the Dynamics 365 F&SCM implementation, testing, training and go-live readiness, while maintaining security, compliance and business continuity.