IT Business Analyst - Dynamics 365 Sales

Proactive Appointments; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Proactive Appointments is seeking an experienced IT Business Analyst with strong Microsoft Dynamics 365 experience to join a business undergoing application and systems change. This is a hands-on Business Analyst role, working closely with business and IT stakeholders to understand requirements, support Dynamics 365 delivery and facilitate system change across multiple business areas.

You'll translate business requirements into technical solutions, support testing and release, and collaborate

Qualifications

• At least 5 years as a MS D365 Business Analyst.
• Strong experience with Microsoft Dynamics 365, especially Dynamics 365 Sales.
• Experience gathering and translating business requirements into technical solutions.
• Understanding of project delivery methodologies and best practices.
• Strong stakeholder management and communication with both technical and non-technical audiences.
• Experience with Dynamics 365 configuration, customization and integration.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and documentation skills.
• Ability to work independently as well as in a team.

Responsibilities

• Bridge the gap between business teams and IT.
• Translate business requirements into technical solutions.
• Support projects through testing and release.
• Collaborate with stakeholders to deliver Dynamics 365 outcomes.

Skills

D365 Business Analysis

Dynamics 365 Sales

Requirements gathering

Stakeholder management

Documentation

Analytical thinking

Tools

Dynamics 365 configuration

Dynamics 365 integration

Microsoft Dynamics 365

Job description

IT Business Analyst - Dynamics 365 Sales

We're looking for an experienced IT Business Analyst with strong Microsoft Dynamics 365 experience to join a business undergoing application and systems change. This is a hands-on Business Analyst role, working closely with business and IT stakeholders to understand requirements, support Dynamics 365 delivery and facilitate system change across multiple business areas.

Inside IR35

Hybrid

6 months + Extension

The Role

You'll be responsible for bridging the gap between business teams and IT, translating business requirements into effective technical solutions and supporting projects through to testing and release.

We're looking for someone who can combine strong Business Analysis capability with practical Dynamics 365 knowledge.

Essential experience

• At least 5 years experience as a MS D365 Business Analyst.
• Strong experience with Microsoft Dynamics 365, particularly Dynamics 365 Sales.
• Experience gathering and translating business requirements into technical solutions.
• Experience across projects of varying sizes and an understanding of project delivery methodologies and best practice.
• Strong stakeholder management and communication skills, with the ability to work effectively with both technical and non-technical audiences.
• Experience with Dynamics 365 configuration, customisation and integration.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and documentation skills.
• Ability to work independently as well as collaboratively within a team.

Desirable skills

• Experience within a similar industry or business environment.
• Microsoft Dynamics 365 certification or another relevant Microsoft certification.