Facilities Transformation Manager — Change & Compliance Lead

ISS Facility Services UK; Guildford; On-site; GBP 52,000 - 70,000; Part time

Job summary

ISS is seeking a transformation-focused Facilities Manager to support the delivery of a rectification and change programme within a large facilities management operation in Surrey.

The role emphasizes embedding new processes, governance, and reporting to improve compliance, maintenance delivery, asset verification, backlog reduction and overall operational performance. A strong stakeholder network helps drive adoption of change initiatives.

Qualifications

• Experience working as a Facilities Manager.
• Demonstrable change management experience.
• Experience managing maintenance, compliance, and operational service delivery.
• Experience supporting large-scale transformation, mobilisation, or improvement programmes.
• A working knowledge of CAFM systems and performance reporting.
• Strong communication, planning, stakeholder management, and problem-solving skills.

Responsibilities

• Support the mobilisation and delivery of the Rectification Programme across operational workstreams.
• Drive the completion of remedial, corrective, and compliance-related activities to achieve programme objectives.
• Work with operational teams to reduce maintenance backlogs and improve asset compliance performance.
• Provide operational support across facilities management service delivery, ensuring maintenance activities are delivered in line with contractual requirements.
• Implement and embed new processes, governance controls, reporting requirements, and ways of working.
• Support communication, engagement, and training activities to drive adoption of change initiatives.
• Identify, monitor, and escape risks, issues, and dependencies affecting programme delivery.
• Build effective relationships with operational teams, suppliers, clients, and key stakeholders to support successful programme outcomes.

Skills

Facilities Management

Change Management

Maintenance & Compliance

Transformation

CAFM

Stakeholder Communication

Tools

CAFM software

Job description

ISS is seeking a transformation-focused Facilities Manager to support the delivery of a rectification and change programme within a large facilities management operation in Surrey.

The role emphasizes embedding new processes, governance, and reporting to improve compliance, maintenance delivery, asset verification, backlog reduction and overall operational performance. A strong stakeholder network helps drive adoption of change initiatives.