Strategic Process Transformation Lead

ISS Facility Services UK; Birmingham; On-site; GBP 50,000 - 70,000; Full time

Job summary

ISS Facility Services UK is seeking a Process Improvement Project Manager to enhance operational efficiency through structured project delivery and process improvement initiatives. The ideal candidate will manage end-to-end process improvements while collaborating with stakeholders for successful change adoption.

This role demands a strong background in project management and process improvement, with experience in analyzing processes and influencing diverse functions. Join ISS to drive meaningful impact in a global organization focused on continuous improvement.

Qualifications

• Proven experience in process improvement within a complex organization.
• Strong project management experience in a structured environment.
• Ability to map and analyze end-to-end processes using tools such as Visio.

Responsibilities

• Lead process improvement initiatives for efficiency and effectiveness.
• Ensure governance, planning, and disciplined execution of projects.
• Work with stakeholders to shape solutions and support change adoption.

Skills

Process improvement expertise

Project management experience

Stakeholder engagement

Analytical skills

Proficiency in Excel

Education

PRINCE2, PMP, Lean Six Sigma (Green Belt or above)

Tools

Visio

Job description

ISS Facility Services UK is seeking a Process Improvement Project Manager to enhance operational efficiency through structured project delivery and process improvement initiatives. The ideal candidate will manage end-to-end process improvements while collaborating with stakeholders for successful change adoption.

This role demands a strong background in project management and process improvement, with experience in analyzing processes and influencing diverse functions. Join ISS to drive meaningful impact in a global organization focused on continuous improvement.