Facilities & Tenant Experience Assistant Manager

Workman Facilities Management Limited; Birmingham; Presencial; GBP 25 000 - 35 000; Tempo integral

Resumo da oferta

Workman Facilities Management Limited is seeking an Assistant Building Manager to support the Building Manager in delivering safe, high quality day-to-day operations across a Birmingham office property. You will assist with occupier engagement, team coordination, supplier performance, and service charge administration while maintaining a proactive, customer-focused approach.

The role emphasizes excellent communication, attention to detail, and a collaborative team mindset in a landmark building

Qualificações

• Experience in facilities, property, or assistant building management preferred.
• Strong organisational and time management skills.
• Excellent communication skills, verbal and written.
• Proficiency in Microsoft Office applications.
• Attention to detail and ability to prioritise varied workload.
• Professional, confident and well-presented.

Responsabilidades

• Occupier Engagement: Deliver excellent customer service, manage queries, coordinate events, and promote community engagement.
• Team Coordination: Support onsite operations, team briefings, supplier performance, and sustainability initiatives.
• Financial Administration: Process invoices, raise purchase orders, monitor budgets, and assist with service charge reconciliations.
• Landlord and Tenant Liaison: Manage occupier queries and assist with fit-out applications, wayleave requests, and client meetings.
• Supplier Management: Oversee contractors, monitor service delivery, maintain compliance records, and support tendering processes.
• Health and Safety: Conduct site inspections, maintain safety documentation, monitor compliance, and support audits and insurance requirements.

Conhecimentos

Facilities management

Office administration

Communication

MS Office

Ferramentas

MS Office

Descrição da oferta de emprego

Workman Facilities Management Limited is seeking an Assistant Building Manager to support the Building Manager in delivering safe, high quality day-to-day operations across a Birmingham office property. You will assist with occupier engagement, team coordination, supplier performance, and service charge administration while maintaining a proactive, customer-focused approach.

The role emphasizes excellent communication, attention to detail, and a collaborative team mindset in a landmark building