Assistant Facilities Manager: Operations & Contracts

Randstad CPE; City Of London; On-site; GBP 32,000 - 40,000; Full time

Job summary

Randstad CPE is seeking an Assistant Facilities Manager to support daily site operations across a property portfolio in the UK. You will manage helpdesk tasks, assist with contract administration, and monitor SLAs while ensuring compliance and safety standards are met.

Role requires 2+ years in facilities administration or a related field; experience with CAFM systems and PO/invoicing processes is essential. IOSH safety qualification is a plus; eligible UK work status required.

Qualifications

• 2+ years in facilities administration, contract support or assistant FM in commercial or residential properties.
• Proficiency in CAFM software (Planon, Maximo, Webcycle) and Microsoft Excel.
• IOSH Managing Safely or Health & Safety qualification is desirable.

Responsibilities

• Serve as the main point of contact for daily helpdesk operations, logging, triaging, and allocating work orders to internal engineers and external contractors.
• Maintain CAFM/works management systems and ensure SLA tracking and resolution details are up to date.
• Oversee site documentation, health & safety folders, and compliance records; audit-ready files.

Skills

Facilities Admin

Contract Support

Communication

Multitask

Org Skills

Tools

Planon

Maximo

Webcycle

Excel

CAFM Software

Job description

Randstad CPE is seeking an Assistant Facilities Manager to support daily site operations across a property portfolio in the UK. You will manage helpdesk tasks, assist with contract administration, and monitor SLAs while ensuring compliance and safety standards are met.

Role requires 2+ years in facilities administration or a related field; experience with CAFM systems and PO/invoicing processes is essential. IOSH safety qualification is a plus; eligible UK work status required.