Facilities Supervisor - 55 Baker Street, London (On-site)

Knight Frank; Greater London; On-site; GBP 38,000 - 52,000; Full time

Job summary

Knight Frank seeks a Facilities Supervisor for the 55 Baker Street, London office. This on-site role involves supervising the FM team, coordinating maintenance and cleaning partners, and liaising with the Landlord’s management and Knight Frank sub-tenants.

You will monitor help desk activity and support the Facilities Manager on projects. Ideal candidates will have IOSH Managing Safely and proven communication, organization, and collaborative skills to maintain high workplace standards and

Qualifications

• Stakeholder management
• Adaptable/flexible
• Client-driven
• Strong Verbal and Written Communication
• Positive attitude
• Self-motivated
• Strong collaborator
• Time management
• Sound IT Skills

Responsibilities

• Supervision of FM team including on-site maintenance and cleaning service partners
• Develop and maintain effective working relationships with the Landlord’s management team, service partners, Knight Frank sub-tenants, and oversee third-party contractors and service providers
• Monitor and respond to Help Desk calls and ensure tickets are closed per SLA
• Undertake FM admin duties including permits, cycle access and liaison with Landlords management team
• Provide assistance to Facilities Manager and cover during annual leave
• Support Facilities Manager and Head of FM on small refurbishment projects
• Develop and maintain strong working relationships with Office Managers and ensure effective communication
• Attend service partners meetings and document reports/minutes
• Assist the Porter with room setups and furniture changes
• Conduct scheduled inspections of the office to maintain high standards and report issues
• Prepare monthly statistical reporting
• Provide support to FM and other ad hoc duties as required

Skills

Stakeholder management

Adaptable

Client-driven

Verbal and written communication

Positive attitude

Self-motivated

Team collaboration

Time management

IT skills

Education

IOSH Managing Safely

Job description

Who Are We

Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.

About The Role

Facilities Supervisor - 55 Baker Street, London (On-site)

Scope And Responsibilities

• Supervision of FM team including on-site maintenance and cleaning service partners
• Develop and maintain effective working relationships with the Landlord’s management team, their service partners, Knight Frank sub-tenants, and oversee the management and supervision of third-party contractors and service providers, including specialist maintenance, fabric, and mechanical contractors.
• Monitor and respond to Help Desk calls as appropriate and ensure Help Desk tickets are closed as per their SLA’s.
• Undertake FM admin duties including management of permits, cycle access and liaison with Landlords management team.
• Provide assistance to Facilities Manager and cover during annual leave, reporting directly to Head of FM.
• Supporting the Facilities Manager and Head of FM on operational/small refurbishment projects.
• Develop and maintain strong working relationships with Office Managers, ensuring effective communication and collaboration.
• Attend service partners meetings, and ensure all associated reports and minutes are accurately documented and logged.
• Support the Porter in room set-ups and furniture changes as required.
• Undertake scheduled daily, weekly, and monthly inspections of the office environment to maintain high standards of workplace presentation, identifying maintenance and cleaning issues and reporting the findings to the appropriate internal or external teams.
• Monthly Statistical reporting.
• Provide support to FM and any other ad hoc duties as required.

Aptitudes/Skills Required

Professional experience and personal skills profile

• Stakeholder management
• Adaptable/flexible
• Client-driven
• Strong Verbal and Written Communication
• Positive attitude
• Self-motivated
• Strong collaborator
• Time management
• Sound IT Skills

Qualifications

• IOSH Managing Safely (minimum requirement)

Competitive salary

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.