Facilities & Safety Manager — Hands-On Ops Lead

Soho House & Co.; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Weekly Pay

Staff meal on shift

Every House Membership

50% off Food & Drink

Private Health and Dental Care

Life Assurance

Birthday day off

Staff Discount on Cowshed & Soho Home

2 days paid to charity (Soho Impact)

Free Counselling Sessions

Cookhouse & House Tonic trainings

Continuous training

Team Events

Job summary

Soho House & Co. in London is seeking a hands-on Works Manager to oversee maintenance, cleaning, security, and facilities, delivering a safe, high-standard environment for members and visitors.

You will lead onsite teams, coordinate with contractors, plan preventative maintenance, and ensure compliance with health, safety, and building regulations, while supporting sustainability and cost-effective operations.

Qualifications

• Proven experience as a Works Manager, Facilities Manager, or similar role in commercial, co-working, or hospitality environments.
• Experience managing teams, contractors, and service providers.
• Excellent organisational, planning, and problem-solving skills.
• Strong communication and leadership abilities.
• Understanding of health & safety, fire safety, and compliance requirements.

Responsibilities

• Manage day-to-day operations of the building, including maintenance, cleaning, security, and facilities management.
• Supervise and lead the operations and maintenance teams, ensuring tasks are completed efficiently and to a high standard.
• Plan, implement, and monitor Planned Preventative Maintenance (PPM) schedules and reactive maintenance tasks.
• Liaise with contractors, vendors, and suppliers to ensure timely, cost-effective, quality service delivery.
• Conduct regular inspections and walkthroughs to maintain safety, presentation, and operational standards.
• Maintain accurate records of maintenance activities, work orders, compliance, and asset registers.
• Ensure health, safety, fire, and building regulations are fully complied with at all times.
• Coordinate with community managers and front-of-house teams to minimize disruption to members during maintenance or events.
• Support sustainability initiatives, energy efficiency programs, and waste management practices.
• Respond promptly to emergencies, breakdowns, or urgent issues, providing a professional and effective resolution.

Skills

Leadership

Facilities management

Team management

Contractor liaison

Health & safety

Planning & organisation

Problem solving

Communication

Job description

Soho House & Co. in London is seeking a hands-on Works Manager to oversee maintenance, cleaning, security, and facilities, delivering a safe, high-standard environment for members and visitors.

You will lead onsite teams, coordinate with contractors, plan preventative maintenance, and ensure compliance with health, safety, and building regulations, while supporting sustainability and cost-effective operations.