Hospitality Safety & Operations Lead

sohohousecaterer; Brighton; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Staff meals on shift

50% off food & drink

Private health & dental care

Life assurance

Birthday day off

Counselling sessions

Job summary

Soho House is seeking a Safety and Operations Manager to safeguard guests, staff and assets while ensuring compliance with life safety standards. You will partner with managers to drive a culture of safe behaviour and operational excellence across the House.

You will lead safety inspections, licensing compliance, budgeting for BOH operations, and incident investigations, while developing group health and safety initiatives and reporting to the GM.

Qualifications

• 3+ years of experience in a similar role or capacity.
• Experience in safety management and compliance frameworks (CIEH/Nebosh).
• Experience in a similar role within hospitality or club settings.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Experience in a matrix management environment.
• At least 2 years in a managerial position.
• Experience serving discerning clients in hospitality settings.
• Knowledge of licensing conditions and health & safety obligations.
• Strong incident investigation and reporting skills.
• Proactive in driving safety culture and training initiatives.

Responsibilities

• Be the first point of contact for BOH operational safety matters and incidents.
• Set safety priorities, monitor risks, and drive mitigating actions with managers.
• Lead security/maintenance program oversight including logs, CCTV, and access control.
• Ensure licensing compliance and maintain relevant logs with authorities.
• Oversee BOH staff, maintenance and cleaners; support events and setup.
• Manage purchasing and cost controls for BOH operations within budget.
• Coordinate with contractors on site, monitor access, and costs.
• Collaborate with Regional Health & Safety lead on group initiatives and reporting.

Skills

Health & safety leadership

People management

Hospitality experience

Education

NEBOSH general certificate

CIEH level 3 or 4

Job description

Soho House is seeking a Safety and Operations Manager to safeguard guests, staff and assets while ensuring compliance with life safety standards. You will partner with managers to drive a culture of safe behaviour and operational excellence across the House.

You will lead safety inspections, licensing compliance, budgeting for BOH operations, and incident investigations, while developing group health and safety initiatives and reporting to the GM.