Facilities & Reception Specialist - 27 Days Holiday

Royal National Institute of Blind People; Camden Town; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

27 days holiday per year (plus bank/fn

Pension scheme (contributory)

Staff discount scheme

Job summary

RNIB is looking for a Facilities Assistant in London. You will provide a welcoming reception, support visually impaired colleagues and visitors, manage post and meeting room setups, and help with maintenance tasks.

The role involves desk-based and hands-on work, with a rota covering typical office hours. You will join a team dedicated to maintaining a safe, welcoming workplace and will contribute to facilities administration, including purchase orders and invoices.

Qualifications

• Experience in customer-facing, reception, facilities or caretaking roles.
• Ability to use basic hand tools safely.
• Good literacy and numeracy skills.
• Ability to organise a varied workload and respond to changing priorities.
• Understanding of workplace health and safety.
• Willingness to get involved in desk-based and hands-on tasks.

Responsibilities

• Providing a welcoming reception service for colleagues and visitors.
• Supporting blind and partially sighted colleagues and visitors when needed.
• Managing post, deliveries and meeting room set-ups.
• Carrying out building checks and straightforward practical maintenance tasks.
• Supporting office moves, porterage and contractor visits.
• Logging maintenance jobs and keeping accurate records.
• Helping with facilities administration, including purchase orders and invoices.
• Helping keep the building and shared spaces safe, clean and welcoming.

Skills

Customer service

Communication

Hand tools

Computer literacy

Numeracy

Health and safety

Organisational skills

Hands-on approach

Job description

RNIB is looking for a Facilities Assistant in London. You will provide a welcoming reception, support visually impaired colleagues and visitors, manage post and meeting room setups, and help with maintenance tasks.

The role involves desk-based and hands-on work, with a rota covering typical office hours. You will join a team dedicated to maintaining a safe, welcoming workplace and will contribute to facilities administration, including purchase orders and invoices.