Facilities & Maintenance Operative

PGL Travel, Ltd.; Ashford; On-site; GBP 26,974 - 32,968; Full time

Benefits offered by this job

Accommodation & meals (optional)

Zero bills or utilities charge

Job summary

PGL Travel, Ltd. is hiring a Facilities Operative at our UK centres. You’ll handle routine and ad hoc maintenance, react to call-outs or emergencies, and keep our facilities safe and well‑maintained.

You’ll record checks, inspections and maintenance, comply with health and safety standards, and work with a team that values reliability and adventure. Accommodation and meals may be provided at a generous rate with zero charge for bills or utilities.

Qualifications

• Previous experience in a maintenance role.
• Knowledge of health and safety requirements.
• Competent with IT systems and basic software.

Responsibilities

• Handle routine and ad hoc maintenance tasks.
• React to call-outs or emergency requests.
• Keep accurate records of checks, inspections and maintenance.

Skills

Maintenance experience

Health & safety knowledge

IT systems competence

Tools

IT systems

Job description

• Earn £29,971.74 (live-off rate) per annum (our pay system is benchmarked and fair)
• Full Time Permanent Contract
• Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.

Made by adventure

PGL isshaping the next generation through extraordinary residential adventures. Our award-winning programmes help children discover the fun of being outdoors, promote wellbeing, develop character, and build real-world skills for life. Will you join the adventure?

Make a difference as a Facilities Operative

Our amazing Facilities Operatives keep our centres safe, well-maintained, and ready for action! You’ll be handling routine and ad hoc maintenance, including reacting to call-outs or emergency requests.

You’ll work to high standards of upkeep and maintenance, complying with statutory and in-house requirements. You’ll keep accurate records of checks, inspections, tests and maintenance you undertake. It’s busy work, but it’s never boring!

You’ll need previous experience within a maintenance role, knowledge of health & safety and competent with IT systems. Alongside this it’s your character that we value most. PGL people are:

• Passionate about adventure and the great outdoors
• Friendly people who flourish in team environments
• Determined and resilient (peak periods are challenging)

Above all, it’s our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us.

A place to thrive

No matter your background, ethnicity, age, neurodivergence or anything else … PGL is a place to be yourself, have fun, make lifelong friends and celebrate what makes you brilliantly unique.

Fair pay and benefits for all

• Happy holidays! On top of your annual leave, you’ll also get your birthday off and paid volunteering days to help worthwhile causes
• 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program
• Access to our financial wellbeing platform for financial support if you need it
• Training and mentoring programme, career pathways, aided development and qualifications in future seasons
• Big savings and exclusive perks at 100s of high street retailers, PGL discounted holidays and 20% discount in all our on-site shops

We’repart of something bigger

We’reproud to be part ofPGL Beyond, a network of educational travel brands which empowers young people to explore, grow and thrive – through exceptional experiences that go beyond the classroom. Together,we’remaking a difference.

For any enquiries specific to this role please email [e-mail]

We hire the best talent and value a diverse, inclusive team; so, we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need. However, our top priority is the safety of the guests on our centres. Therefore, all centre based employees and some specific Head Office employees must undergo an Enhanced criminal record check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.