Facilities Operations Manager

Morgan McKinley; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading company in the technology sector is seeking a Facilities Operations Manager to oversee operations across the EMEA region. The role involves managing facilities, enhancing workplace experiences, and maintaining relationships with key stakeholders. The ideal candidate will have strong people management skills, experience in multi-site operations, and a vision for future development. This position offers a dynamic environment with opportunities for continuous improvement.

Qualifications

• 3+ years’ experience in Multi Site / Campus Facilities Operations management role.
• Ability to work effectively within deadlines in a fast-paced environment.

Responsibilities

• Management of Facilities Operations across the EMEA Region.
• Ensure delivery of best workplace experience for employees.
• Control business critical situations with minimal disruption.

Skills

People Management

Client Relationship Management

Negotiation

Organizational Skills

Education

Third level qualification in property, facilities or operations

Job description

Location: London – Kings Cross (3 days onsite, 2 days WFH)

Responsibilities:

- Management of Facilities Operations in traditional and serviced offices across the EMEA Region

- Ensure the delivery of best in class workplace to all Employees, including leading initiatives and special projects to enhance the workplace experience.

- Work closely with the Planning and Projects team to ensure the successful delivery of a best in class office of new workplace space, that provides appropriate solutions to enable company to scale successfully

- Management of the working relationships with Landlords, Managing Agents, contractors and local vendors.

- Work closely with key business partners and cross functional groups across EMEA.

- Control of business critical/emergency situations and seeks to resolve promptly while ensuring minimum disruption to the business.

- Oversee excellent and consistent levels of customer service delivery across all EMEA sites.

- Management of Facilities budget/forecasting across the sites.

- Drive continuous improvement of processes and procedures within the facilities environment.

- Produce and communicate management information (financial, KPI’s , SLA’s, PSC )

Requirements:

- Excellent people management skills with a vision for future development of the FM function.

- Strong Client Relationship Management

- Strong negotiating and influencing skills

Minimum Qualifications:

- Third level qualified, preferable in property, facilities or operations

- 3 + years’ experience in Multi Site / Campus Facilities Operations management role

- Ability to work effectively within deadlines in a fast-paced, growing environment

- Organizational skills coupled with attention to detail and follow-up

- Experience in a multi-office environment across multiple time zones

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Other and Management

• Industries

  Technology, Information and Media

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