Facilities Operations Leader (General Services)

Sodexo Group; United Kingdom; Remote; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Site specific benefits

Professional development opportunities

Employee benefits package

Job summary

Sodexo Group is seeking a dedicated General Services Manager to lead integrated facilities management across catering, cleaning, security and wider operations in Wales. You will inspire and develop teams, own day-to-day operations, manage budgets and ensure safety, quality and client satisfaction.

The role requires a strong track record in facilities management, stakeholder engagement and continuous improvement, with a proactive leadership style and focus on delivering exceptional service.

Qualifications

• Proven experience in a General Services/Facilities leadership role.
• Experience managing multiple services (catering, cleaning, security, facilities).
• Strong track record in leading and developing teams.
• Good client/ stakeholder relationship management and financial awareness.

Responsibilities

• Lead integrated facilities management services across catering, cleaning, security and wider operations.
• Develop and coach teams to deliver high standards of service.
• Oversee day-to-day operations, ensuring safety, efficiency and compliance.
• Manage budgets, forecasts, labour costs and cost control to protect contract performance.
• Drive continuous improvement in service quality and operational efficiency.

Skills

Facilities management

Leadership

Budget management

Health & Safety

Food safety

Stakeholder management

Communication

Microsoft Office

Education

IOSH qualification

Food Safety Level 3

Tools

Microsoft Office

Job description

Sodexo Group is seeking a dedicated General Services Manager to lead integrated facilities management across catering, cleaning, security and wider operations in Wales. You will inspire and develop teams, own day-to-day operations, manage budgets and ensure safety, quality and client satisfaction.

The role requires a strong track record in facilities management, stakeholder engagement and continuous improvement, with a proactive leadership style and focus on delivering exceptional service.