Facilities Operations Lead – Commercial Real Estate

Greystar Real Estate Partners, LLC; Reading; On-site; GBP 55,000 - 75,000; Full time

Job summary

Greystar is seeking an Operations Manager for ONE Station Hill Estate in Reading. You will lead on-site service delivery, coach partner teams, and ensure premium, compliant spaces for occupiers and clients. The role requires strong collaboration with General Manager, Technical Services Manager, and service partners.

You will manage reporting, budgets, risk controls, and continuity plans, while maintaining excellent relationships with tenants and the Reading community.

Qualifications

• Minimum 7 years of industry experience at a similar level of responsibility in mixed use or commercial developments.
• IOSH qualification required.
• Membership of IWFM or equivalent is beneficial.

Responsibilities

• Oversee delivery of all service streams on site and maintain high standards.
• Ensure service partners are reviewed, SLAs monitored, and performance tracked.
• Lead on client reporting, budgets, and documentation related to the building.
• Coordinate occupier moves, emergency procedures, and business continuity plans.

Skills

Facilities management

Service delivery

Stakeholder management

Team leadership

Contract management

Education

IOSH qualification

Tools

CAFM software

Job description

Greystar is seeking an Operations Manager for ONE Station Hill Estate in Reading. You will lead on-site service delivery, coach partner teams, and ensure premium, compliant spaces for occupiers and clients. The role requires strong collaboration with General Manager, Technical Services Manager, and service partners.

You will manage reporting, budgets, risk controls, and continuity plans, while maintaining excellent relationships with tenants and the Reading community.