Facilities & Operations Manager

Greystar Worldwide, LLC; Reading; On-site; GBP 55,000 - 75,000; Full time

Job summary

Greystar seeks an experienced Operations Manager for ONE Station Hill Estate to ensure clean, safe and premium spaces for occupiers, clients and visitors. You will lead service partners, coordinate reporting, compliance, and training to deliver exceptional customer experiences.

You will manage budgets, support continuity plans, occupier onboarding, and engagement activities, working with internal teams to maintain high service standards on site.

Qualifications

• Minimum 7 years in a similar operational/management role in mixed use or commercial properties.
• IOSH qualification and IWFM membership are required or highly preferred.
• Familiar with CAFM systems andOccupier Portals; knowledge of building accreditations.

Responsibilities

• Oversee on-site service streams and liaise with teams to maintain high standards.
• Manage service partner performance, budgets, and reporting requirements.
• Coordinate emergency procedures, safety and regulatory compliance.
• Lead stakeholder engagement with occupiers and clients.
• Support with building newsletters, reports and onboarding processes.

Education

IOSH qualification

IWFM membership

RICS Code of Practice knowledge

Tools

CAFM systems

Occupier Portals

Job description

Greystar seeks an experienced Operations Manager for ONE Station Hill Estate to ensure clean, safe and premium spaces for occupiers, clients and visitors. You will lead service partners, coordinate reporting, compliance, and training to deliver exceptional customer experiences.

You will manage budgets, support continuity plans, occupier onboarding, and engagement activities, working with internal teams to maintain high service standards on site.