Senior Commercial Property Operations Leader - Reading

Deverell Smith Recruitment Ltd; Reading; Sur place; GBP 50 000 - 61 000; Plein temps

Résumé du poste

Deverell Smith Recruitment Ltd is seeking an experienced Operations Manager for a premium commercial property development in Reading. You will oversee day-to-day operations, manage service partners, and ensure occupier satisfaction.

You will work with the General Manager and building management team to maintain safety, security and high standards, while driving ESG initiatives and strong occupier relations.

Qualifications

• Minimum 7 years' industry experience.
• Must have previous commercial property experience.
• Must come from a property recruiter background.
• Experience operating within commercial office or mixed-use developments.
• Strong understanding of facilities management and building operations.
• IOSH qualification.
• Membership of IWFM or another recognised professional body desirable.
• Familiarity with CAFM systems and occupier portals.
• Understanding of commercial service charges and RICS guidelines.
• Knowledge of building accreditations such as BREEAM, WELL and WiredScore.

Responsabilités

• Oversee the delivery of all building services, ensuring high operational standards.
• Manage and monitor service partners, contractors and SLAs.
• Build and maintain strong relationships with occupiers, clients and stakeholders.
• Assist with service charge budgets, purchase orders and financial reporting.
• Lead property inspections, reporting and compliance documentation.
• Coordinate office and retail occupier move-ins and move-outs.
• Manage health and safety, fire safety, emergency procedures and building compliance.
• Oversee contractor permits, RAMS and access arrangements.
• Support occupier engagement, onboarding and customer satisfaction initiatives.
• Drive environmental, sustainability and ESG initiatives.
• Coordinate waste management, recycling and building accreditations.
• Support building events, marketing initiatives and occupier communications.

Connaissances

Leadership

Communication

People management

Customer focus

Organisation

Problem solving

Stakeholder relations

Commercial awareness

Outils

CAFM systems

Occupier portals

Description du poste

Deverell Smith Recruitment Ltd is seeking an experienced Operations Manager for a premium commercial property development in Reading. You will oversee day-to-day operations, manage service partners, and ensure occupier satisfaction.

You will work with the General Manager and building management team to maintain safety, security and high standards, while driving ESG initiatives and strong occupier relations.