Facilities & Operations Coordinator

Confidential; Reading; On-site; GBP 27,000 - 29,000; Full time

Job summary

PACT is seeking a Facilities & Operations Coordinator based in Reading, office-based with travel to other locations as required. The role acts as the day-to-day contact for facilities and workplace matters, coordinating health and safety activities, building maintenance, contractor visits, and office services.

You will ensure issues are identified and resolved, work with internal and external stakeholders, oversee repairs, inspections, and safety/compliance tasks, and support workplace

Qualifications

• Experience of facilities, office management, operations or property-related administration would be advantageous.

Responsibilities

• Act as the day to day point of contact for facilities and workplace related matters.
• Coordinate health and safety activities, building maintenance, contractor visits, office services and workplace arrangements and improvements.
• Ensure issues are identified, managed and resolved effectively.
• Work closely with internal and external stakeholders to maintain environments that support service delivery.
• Coordinate repairs, support maintenance activities and oversee contractor works.
• Carry out inspections to ensure buildings remain safe, compliant and maintained.
• Complete health and safety administration, monitoring and compliance activities.
• Assist with office improvement initiatives, premises projects and operational activities.
• Identify opportunities to improve workplace environments, processes and colleague experience.

Job description

Position: Facilities & Operations Coordinator

Location: Office based Reading, travel to other PACT locations as required

Contract: Permanent, full time 37 hours per week (Monday - Friday)

Starting salary range: £26,508 - £29,452 per annum

About the role:

As Facilities & Operations Coordinator, no two days will be the same.

Act as the day to day point of contact for facilities and workplace related matters

Help coordinate health and safety activities, building maintenance, contractor visits, office services and workplace arrangements and improvements

Ensure issues are identified, managed and resolved effectively

Work closely with internal and external stakeholders, building positive relationships to maintain environments that support the delivery of PACT's services

Coordinate repairs, support maintenance activities and oversee contractor works

Carry out inspections to ensure our buildings remain safe, compliant and maintained

Complete health and safety administration, monitoring and compliance activities

Assist with office improvement initiatives, premises projects and operational activities

Identify opportunities to improve workplace environments, processes and colleague experience

Our Facilities & Operations Coordinator role includes regular movement around our premises, including accessing all floors of our buildings, which do not have lift access. It also involves practical facilities duties such as receiving deliveries, moving supplies and carrying out workplace checks.

About you:

We're looking for a Facilities & Operations Coordinator who takes ownership, identifies issues and enjoys working with others to find practical solutions. You will enjoy keeping things organised, work collaboratively and be happy to get involved. Most importantly, you'll be proactive, practical and committed to delivering excellent support services.

You will also bring:

Experience of facilities, office management, operations or property-related administration, or similar

Experience of working with contractors, suppliers or external service providers

Adaptability to manage multiple priorities and respond to changing requirements

Good administrative and record keeping skills, with experience of Microsoft applications

Willingness to work independently, use initiative and maintain a positive, professional approach

Experience supporting health and safety activities, compliance processes or working within a charity, public sector or regulated environment would be advantageous. We recognise that relevant experience can be gained through a range of roles and environments, and we welcome applications from people whose experience may not match every competency.

Closing date: 5pm, Thursday 12 November 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include:

Facilities Coordinator, Facilities Assistant, Workplace Coordinator, Office Manager, Office Coordinator, Operations Coordinator, Operations Assistant, Property Administrator, Facilities Administrator, Workplace Assistant, Estates Coordinator, Business Support Coordinator, Corporate Services Coordinator or Facilities Management Coordinator.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards. Anyone joining our team is subject to PACT's safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

PACT is committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from people of all backgrounds, experiences and identities. We are committed to creating a working environment where everyone feels valued, respected and can contribute fully. We welcome applications from all candidates and are committed to considering reasonable adjustments throughout our recruitment process and employment