Facilities & Office Operations Administrator

Tech Mahindra; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Tech Mahindra is seeking an Office Administrator with facilities management experience to align space, safety, and service delivery across our London offices. You will manage maintenance, supplier relationships, audits, access control, and front-office operations to ensure a productive environment for colleagues and visitors.

A NEBOSH or IOSH qualification and familiarity with CAFM/FAMIS systems are preferred, along with strong communication and project leadership skills.

Qualifications

• Proven facilities management experience in a complex corporate office environment.
• NEBOSH or IOSH health and safety qualifications required.
• Knowledge of UK health and safety regulations and building compliance.
• Proficient with CAFM/FAMIS and maintaining financial spreadsheets.
• Strong communication and influencing skills, both written and verbal.
• Ability to learn and lead projects.
• Attention to detail with ability to see bigger picture implications.
• Commercial awareness and negotiation skills.
• Excellent organizational and time management abilities.

Responsibilities

• Oversee all facilities tasks including maintenance aspects.
• Ensure Risk, Health & Safety compliance.
• Assist internal customers with day-to-day operations/queries.
• Timely business communication with internal & external stakeholders.
• Maintain good relationships with suppliers, vendors, and landlords.
• Manage access control/ID cards to ensure security.
• Prepare documentation for internal/external audits.
• Order and monitor office supplies including pantry consumables.
• Handle incoming/outgoing mails or couriers.
• Maintain trackers for reports like space occupancy and payments.
• Manage meeting room scheduling and business support.
• Track invoices through payment processes.
• Support corporate-level events as needed.
• Drive and implement office-related policy developments.
• Front office handling of post; reception management.
• Vendor management and periodic performance evaluation.
• Minor repair and maintenance management; Building Management System oversight.
• Manage all office keys and access points.
• Visitor and customer management.

Skills

Facilities management

Client-facing communication

Project leadership

Attention to detail

Negotiation

Time management

Education

NEBOSH or IOSH certificate

UK health and safety regulations knowledge

Tools

CAFM/FAMIS systems

Excel spreadsheets

Job description

Tech Mahindra is seeking an Office Administrator with facilities management experience to align space, safety, and service delivery across our London offices. You will manage maintenance, supplier relationships, audits, access control, and front-office operations to ensure a productive environment for colleagues and visitors.

A NEBOSH or IOSH qualification and familiarity with CAFM/FAMIS systems are preferred, along with strong communication and project leadership skills.