Office Manager

Tech Mahindra; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Tech Mahindra is seeking an Office Administrator with facilities management experience to align space, safety, and service delivery across our London offices. You will manage maintenance, supplier relationships, audits, access control, and front-office operations to ensure a productive environment for colleagues and visitors.

A NEBOSH or IOSH qualification and familiarity with CAFM/FAMIS systems are preferred, along with strong communication and project leadership skills.

Qualifications

• Proven facilities management experience in a complex corporate office environment.
• NEBOSH or IOSH health and safety qualifications required.
• Knowledge of UK health and safety regulations and building compliance.
• Proficient with CAFM/FAMIS and maintaining financial spreadsheets.
• Strong communication and influencing skills, both written and verbal.
• Ability to learn and lead projects.
• Attention to detail with ability to see bigger picture implications.
• Commercial awareness and negotiation skills.
• Excellent organizational and time management abilities.

Responsibilities

• Oversee all facilities tasks including maintenance aspects.
• Ensure Risk, Health & Safety compliance.
• Assist internal customers with day-to-day operations/queries.
• Timely business communication with internal & external stakeholders.
• Maintain good relationships with suppliers, vendors, and landlords.
• Manage access control/ID cards to ensure security.
• Prepare documentation for internal/external audits.
• Order and monitor office supplies including pantry consumables.
• Handle incoming/outgoing mails or couriers.
• Maintain trackers for reports like space occupancy and payments.
• Manage meeting room scheduling and business support.
• Track invoices through payment processes.
• Support corporate-level events as needed.
• Drive and implement office-related policy developments.
• Front office handling of post; reception management.
• Vendor management and periodic performance evaluation.
• Minor repair and maintenance management; Building Management System oversight.
• Manage all office keys and access points.
• Visitor and customer management.

Skills

Facilities management

Client-facing communication

Project leadership

Attention to detail

Negotiation

Time management

Education

NEBOSH or IOSH certificate

UK health and safety regulations knowledge

Tools

CAFM/FAMIS systems

Excel spreadsheets

Job description

At Tech Mahindra we're looking for an Office Administrator with Facilities Management experience.

Scope of position

• Corporate Support Specialist is responsible for the management of services and processes that support the core business of the organization. Corporate Support Specialist ensures that best practices are followed for maximum efficiency and that the most suitable working environment is attained for its employees and their activities.

2. Key responsibilities

• Oversee all facilities related tasks incl. maintenance aspects
• Risk, Health & Safety Compliance
• Assist internal customers with general day to day operations / queries
• Timely business communication with internal & external stakeholders
• Maintain good working relationship with suppliers’ local vendors / landlord
• Manage Access control / ID card to ensure security aspect
• Ensure required documentation for internal / external audits
• Order / monitor all office supplies incl. pantry consumables
• Manage incoming & outgoing Mails or Couriers
• Maintain tracker of all reports like space occupancy, payments etc.
• Meeting room management & ensure business support
• Ensure invoices are tracked, processed till payment
• Handling Corporate level events along with other function
• Drive and follow office related policy developments
• Front office – Handling Post (receiving, scanning, and forwarding to the concerned Associate)
• Managing Reception
• Vendor Management (Identifying & periodic performance evaluation)
• Minor Repair and Maintenance Management
• Building Management System (BMS)
• Management of all keys for the office (compartments for agents, office keys, etc.)
• Visitor and customer management.

3. Skills/qualifications required

• Experience of proven facilities management experience within a complex corporate office, high-profile client-facing environment.
• Qualifications: A recognized health and safety qualification, such as NEBOSH or IOSH certificates.
• Compliance Knowledge: In-depth understanding of current UK health and safety regulations, statutory building compliance, and operational risk tracking.
• Technical Skills: Proficiency using CAFM/FAMIS systems and managing financial spreadsheets
• Communication and influencing skills, in person and in writing
• Ability to learn & lead key projects
• Attention to detail but also the ability to see the implications for the bigger picture
• Commercial awareness & negotiation skills
• Organization, time management, prioritizing and the ability to handle a complex, varied workload.

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